Rona

1. Community
2. Support Forum
3. Box Drive has ecountered an issue - Install issues

Hi Yoana,  Welcome to Box Community!  We'd like to make sure that your installation issue will be taken care of. I've created a new ticket and our teammate will contact you via email. We're looking...

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• Rona
• April 29, 2021 22:07
• 0 votes

1. Community
2. Support Forum
3. Box-x64

Hi Fábio,  Welcome to Box Community!  Seems that you need further assistance regarding your Box Drive issue. I've submitted a support ticket and rest assured that one of our teammates will reach ou...

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• Rona
• April 29, 2021 21:54
• 0 votes

1. Community
2. Support Forum
3. Cancelling free trial

Hi Amanda,  Welcome to Box Community!  Seems that you haven't submitted your request to cancel your account yet. Note that you can initiate this cancellation by following the steps below.  To cance...

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• Rona
• March 20, 2021 00:17
• 0 votes

1. Community
2. Support Forum
3. Netsuite - Collaborator

Hi Ana,  Welcome to Box Community!  I went ahead and opened a new ticket for our Product Support team to help fix your issue with Box for NetSuite. Rest assured that someone will be in touch throug...

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• Rona
• March 20, 2021 00:06
• 0 votes

1. Community
2. Support Forum
3. Input loses focus when creating a new folder

Hi Sean,  Welcome to Box Support!  Sorry to hear about your current issue creating new folders in Box. I've gone ahead and opened a new ticket for Product Support to assist you on this. You may tra...

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• Rona
• March 19, 2021 23:57
• 0 votes

1. Community
2. Support Forum
3. Box sync storage problem

Hi Aaron,  Welcome to Box Community,  Looks like you need someone from Product Support to assist you to have a closer look into this issue. I opened a support ticket and rest assured that someone f...

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• Rona
• March 19, 2021 22:33
• 0 votes

1. Community
2. Support Forum
3. Missing files after so long never login

Hi Erik,  Welcome to Box Community!  I created a new ticket for Product Support to assist you locate your missing file/folder. Rest assured that someone from our team will be in touch shortly, you ...

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• Rona
• March 19, 2021 22:29
• 0 votes

1. Community
2. Support Forum
3. Box Drive - Read Only Folder (Upload Error)

Hi,  Welcome to Box Community!  I've submitted a support ticket to have someone from Product Team to assist you. Please note our teammate will be in touch shortly and you may track your case throug...

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• Rona
• March 19, 2021 22:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Downloading errors

Hi,  Welcome to Box Community!  Sorry to hear about your download issue. We've received slow download/upload issue earlier today, is this something you're experiencing at the moment? And to give yo...

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• Rona
• March 19, 2021 22:16
• 0 votes

1. Community
2. Support Forum
3. Incorrect free space

Hi, Welcome to Box Community!  I opened a support ticket for our Product Team to help ensure you've got the correct file/folder counts in your Box account and someone will be in touch to you throug...

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• Rona
• March 19, 2021 21:56
• 0 votes