Rona

1. Community
2. Support Forum
3. BOXの要領について

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• January 14, 2025 20:14
• 0 votes

1. Community
2. Support Forum
3. メール確認リンク有効期限切れ　アカウントの確認メール再送信

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

• View comment
• Rona
• January 14, 2025 20:14
• 0 votes

1. Community
2. Support Forum
3. 有効期限切れ

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

• View comment
• Rona
• January 14, 2025 20:14
• 0 votes

1. Community
2. Support Forum
3. Storage is not full

Hi there, Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it inc...

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• Rona
• January 13, 2025 21:49
• 0 votes

1. Community
2. Support Forum
3. Storage issue

Hi Matthew,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes it ...

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• Rona
• January 13, 2025 21:48
• 0 votes

1. Community
2. Support Forum
3. How can I pay in Japanese Yen to upgrade my account?

Hi Tomohisa,  Welcome to Box Community and glad to assist!  To get an assistance for your Box upgrade. Please contact our Sales team and click the chat head via box.com/pricing. Thanks for posting! 

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• Rona
• January 13, 2025 19:25
• 0 votes

1. Community
2. Support Forum
3. Upgrade Plan

Hi Yvon,  Welcome to Box Community and glad to assist!  If you experience issues/errors while upgrading. Please contact our Sales team and click the chat head via box.com/pricing. Thanks for posting! 

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• Rona
• January 13, 2025 19:23
• 0 votes

1. Community
2. Support Forum
3. Delete this Account before trial ends.

Hi Seoa,  Welcome to Box Community and glad to assist!  Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console > Account & Billing. In the Status field in ...

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• Rona
• January 13, 2025 19:21
• 0 votes

1. Community
2. Support Forum
3. I’m a new user but could not complete the verification process. The email link expired.

Hi Suzanne,  Welcome to Box Community and glad to assist!  If a confirmation email link has expired, the user can reset his/her password to generate a link and setup a password.  To reset the passw...

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• Rona
• January 13, 2025 19:17
• 0 votes

1. Community
2. Support Forum
3. trying to make a member co-admin

Hi Anu,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 13, 2025 19:13
• 0 votes