Rona

1. Community
2. Support Forum
3. Unable to upgrade from Personal to Business plan

Hi Chad,  Welcome to Box Community and glad to assist! Looks like you're having issue with your upgrade. In order to help with your Box upgrade, please contact our Sales team and use our live chat ...

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• Rona
• January 03, 2025 20:18
• 0 votes

1. Community
2. Support Forum
3. Email bounced and seems to be on suppression list

Hi John,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 03, 2025 19:24
• 0 votes

1. Community
2. Support Forum
3. Upload BOX file using Power Platform

Hi Padmaja,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 03, 2025 19:23
• 0 votes

1. Community
2. Support Forum
3. Last Login Report

Hi Luu,  Welcome to Box Community and glad to assist!  What you've noticed is the new column so Box Admins can easily track their managed user's last login activity. Here's the reference article fo...

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• Rona
• January 03, 2025 19:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. Delete account

Hi there,  Welcome to Box Community and glad to assist!  Deleting an Individual (Free) Account You can only delete an individual account (personal, free). You cannot cancel it. Click your account ...

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• Rona
• January 03, 2025 19:12
• 0 votes

1. Community
2. Support Forum
3. Login Issue

Hi Catarina, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Th...

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• Rona
• January 03, 2025 19:09
• 0 votes

1. Community
2. Support Forum
3. We are getting "101 unexpected server error form BoxAPI"

Hi Rasmirekha, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal...

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• Rona
• January 03, 2025 19:08
• 0 votes

1. Community
2. Support Forum
3. Unable to login, stuck at 2FA

Hi Charuta, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• January 03, 2025 19:04
• 0 votes

1. Community
2. Support Forum
3. Stronger Password Required but not allowed

Hi Kassie,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• January 03, 2025 01:16
• 0 votes

1. Community
2. Support Forum
3. BOX conflict with Gmail accts

Hi Andrew, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• January 02, 2025 23:01
• 0 votes