Rona

1. Community
2. Support Forum
3. Employee Not Receiving Password Reset Email

Hi Mikayla,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 19:43
• 0 votes

1. Community
2. Support Forum
3. Box For Salesforce error, users see a blank screen

Hi Sushmitha,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 19:41
• 0 votes

1. Community
2. Support Forum
3. Uninstalling Box drive from Windows computer

Hi Bailey,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• November 21, 2024 19:40
• -1 votes

1. Community
2. Support Forum
3. box is not syncing

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 21, 2024 19:39
• 0 votes

1. Community
2. Support Forum
3. Box error on startup

Hi there,  Welcome to Box Community and glad to assist!  Kindly confirm your Operating System and Box version as we continue to investigate on this error.  We'd love to further assist! 

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• Rona
• November 21, 2024 19:37
• 0 votes

1. Community
2. Support Forum
3. box notifications

Hi Kristen,  Welcome to Box Community and glad to assist!  I've investigated our email server logs and it shows that your email address was placed on our email suppression list. This typically happ...

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• Rona
• November 21, 2024 19:35
• 0 votes

1. Community
2. Support Forum
3. Box is empty but says that there was 2 folders with a lot of files

Hi there,  Welcome to Box Community and glad to assist! For more context, where do you see those two folders, is it in your local Box folder or in box.com? Thanks for posting! 

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• Rona
• November 20, 2024 22:48
• 0 votes

1. Community
2. Support Forum
3. Missing Folders

Hi there,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner ...

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• Rona
• November 20, 2024 22:45
• 0 votes

1. Community
2. Support Forum
3. Failed Upload / Automatic Upload Re-tries

Hi Craig,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 20, 2024 21:53
• 0 votes

1. Community
2. Support Forum
3. Notifications

Hi Darren,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 20, 2024 21:52
• 0 votes