Rona

1. Community
2. Support Forum
3. Box sync app not working.

Hi Vikram,  Welcome to Box Community and glad to assist!  Please be informed that Box Sync does not support network/shared drive, external drives, or servers Box Sync does not support external dri...

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• Rona
• November 11, 2024 21:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Expirou o link

Hi Maria,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• November 11, 2024 21:48
• 0 votes

1. Community
2. Support Forum
3. アカウント

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• November 11, 2024 21:47
• 0 votes

1. Community
2. Support Forum
3. 403 Forbidden Attempting a prohibited action

Hi Emre, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• November 11, 2024 21:41
• 0 votes

1. Community
2. Support Forum
3. Email Verification is not being sent

Hi Corey,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 21:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Confirmation Email Not Received

Hi Dan,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 21:25
• Edited
• 0 votes

1. Community
2. Support Forum
3. Failure to Upgrade

Hi Calvin, Welcome to Box Community and glad to assist! If you have concern regarding your account upgrade, please contact our Sales team and use our live chat function via box.com/pricing.  Thanks...

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• Rona
• October 24, 2024 20:39
• 0 votes

1. Community
2. Support Forum
3. change email address

Hi JS,  Welcome to Box Community and glad to assist!  To change your email address, you should add it first as your secondary email.  Log in to the Box website and navigate to your Account Setting...

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• Rona
• October 24, 2024 20:27
• Edited
• 0 votes

1. Community
2. Support Forum
3. How to Transfer Enterprise account to a personal account

Hi there,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 24, 2024 20:07
• 0 votes

1. Community
2. Support Forum
3. refund

Hi there,  Welcome to Box Community and glad to assist!  For any refund or cancellation query, please reach out to our Cancellation team through cancel@box.com. Thanks for posting! 

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• Rona
• October 24, 2024 19:43
• 0 votes