Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Space Problem

    Hi there,  Welcome to Box Community and glad to assist! Looks like you must contact our Billing team for this inquiry. To do so, you can email us via billing@box.com. We'd love to further assist!

    1. Community
    2. Support Forum
    3. Upload error

    Hi there,  Welcome to Box Community and glad to assist!  To get rid of your problem items, you can log out and log in from Box Drive. However, doing so, will also remove unsync items from your Box ...

    1. Community
    2. Support Forum
    3. make admin

    Hi Matt,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

    1. Community
    2. Support Forum
    3. このアカウントは無効です 。と表示

    Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

    1. Community
    2. Support Forum
    3. Files gone

    Hi Meghan,  Welcome to Box Community and glad to assist!  If your files are missing, you can check your trash to find it.  Notes: When items are deleted from a collaboration folder, both the owner...

    1. Community
    2. Support Forum
    3. unable to search

    Hi Graham,  Welcome to Box Community and glad to assist! Are you having trouble searching via your Box for desktop application or through the Box website? If it's the latter, we've listed down the ...

    1. Community
    2. Support Forum
    3. UNABLE TO SEARCH

    Hi there,  Welcome to Box Community and glad to assist! For more context, can you please elaborate your issue with Box search? We'd love to further assist!

    1. Community
    2. Support Forum
    3. Box deleted my files after logging out

    Hi threre,  Welcome to Box Community and glad to assist! For more context, can we start with your Operating System and current Box version? We'd love to further assist!

    1. Community
    2. Support Forum
    3. Insert Folder & Upload Documents

    Hi Volker,  Welcome to Box Community and glad to assist! Is there an error when you try to upload a file/folder in the existing folder?  Looks like you only have collborated folders present in your...

    1. Community
    2. Support Forum
    3. Can't log in to Box drive app with new account

    Hi Caroline,  Welcome to Box Community and glad to assist!  To address this issue, please uninstall your Box Drive application, Windows: IMPORTANTAny content in your Box Drive desktop location tha...