Rona

1. Community
2. Support Forum
3. Cannot generate token using client credentials grant

Hi there,  Welcome to Box Community and glad to assist!  To answer your inquiry, you can take it to our Developer team by posting it to community.box.com.  We'd love to further assist! 

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• Rona
• October 07, 2024 14:28
• 0 votes

1. Community
2. Support Forum
3. ファイルダウンロード　復活

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• October 07, 2024 14:24
• 0 votes

1. Community
2. Support Forum
3. Unable to receive email

Hi there,  Welcome to Box Community and glad to assist!  If you couldn't receive an email notification from Box, please follow the troubleshooting steps below.  Check your Spam/Junk email folder. ...

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• Rona
• October 04, 2024 23:15
• 0 votes

1. Community
2. Support Forum
3. BOX DISSAPEARING FROM DESKTOP - PC

Hi there,  Welcome to Box Community and glad to assist!  Before we proceed, can you confirm both your Operating System and current Box version? We'd love to further assist! 

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• Rona
• October 04, 2024 22:01
• 0 votes

1. Community
2. Support Forum
3. Salesforce Box Flow Error: Expected box.BoxObject.cls_unshared_at but found "2024-11-02T11:43:51-07:00" at [line:1, column:1268]

Hi Colin, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 04, 2024 21:58
• 0 votes

1. Community
2. Support Forum
3. Assign Root Folder error & Create Folder error

Hi there,  Welcome to Box Community and glad to assist! Looks like you're signed in to your free individual account. To get a closer look, we encourage you to contact Box Support using your  Busine...

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• Rona
• October 04, 2024 21:55
• Edited
• 0 votes

1. Community
2. Support Forum
3. Not getting past your authenticator to get into m,y files

Hi Shirley, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 04, 2024 21:43
• 0 votes

1. Community
2. Support Forum
3. Cannot See Files from Client

Hi Kim,  Welcome to Box Community and glad to assist!  Did your client uploaded the folders to the folder you already have access with? If not, your client must initiate to share the folders.  Than...

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• Rona
• October 04, 2024 21:39
• Edited
• 0 votes

1. Community
2. Support Forum
3. Change primary admin

Hi Reshma,  Welcome to Box Community and glad to assist!  To reassign the Admin privileges, please see the steps below.  Requirements This task can be performed only by the current Box Admin for ...

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• Rona
• October 04, 2024 20:09
• Edited
• 0 votes

1. Community
2. Support Forum
3. Issues with duplicate copies of file

Hi Kim,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 04, 2024 19:57
• -1 votes