Rona

1. Community
2. Support Forum
3. cartella persa

Hi Fazzari,  Welcome to Box Community and glad to assist! How did the replacement went through? Can you walk us through your process/workflow in complete details?  We'd love to further assist! 

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• Rona
• October 02, 2024 14:24
• 0 votes

1. Community
2. Support Forum
3. Box icon in the Windows system tray

Hi Carolyn, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 01, 2024 21:50
• 0 votes

1. Community
2. Support Forum
3. files not opening

Hi Katie,  Welcome to Box Community and glad to assist! Is there an error message when you tried to open the file? Also, could you tell us how and where did you saved the file? We'd love to further...

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• Rona
• October 01, 2024 21:48
• 0 votes

1. Community
2. Support Forum
3. i can't login to boxdrive after reset my laptop

Hi Fitrah,  Welcome to Box Community and glad to assist! It shows that you've already deleted your Box account. If you need additional assistance, please contact us again through this forum.  We'd ...

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• Rona
• October 01, 2024 21:42
• -1 votes

1. Community
2. Support Forum
3. 2-Step Verification

Hi Aaron,  Welcome to Box Community and glad to assist! In order to address the issue, please have the affected user herself to contact Box Support.   To do so, please use this link and open a new ...

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• Rona
• October 01, 2024 21:38
• Edited
• 0 votes

1. Community
2. Support Forum
3. Need Microsoft Xcel Online capabilities

Hi Marissa, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal he...

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• Rona
• October 01, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. Please clear my folder capacity

Hi there, Welcome to Box Community and glad to assist!  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may tak...

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• Rona
• October 01, 2024 20:22
• 0 votes

1. Community
2. Support Forum
3. BOX Opening integration not working - MAC

Hi Lee, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 01, 2024 20:05
• 0 votes

1. Community
2. Support Forum
3. How can I recover a folder that someone accidentally deleted?

Hi Luigi, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal help...

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• Rona
• October 01, 2024 20:02
• 0 votes

1. Community
2. Support Forum
3. Box sync issue

Hi Maureen, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• October 01, 2024 20:01
• 0 votes