Rona

1. Community
2. Support Forum
3. AutomationUser_ 10Gb Storage

Hi Emma,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• September 17, 2024 20:27
• 0 votes

1. Community
2. Support Forum
3. Storage Full (100GB) but it is not (70GB)

Hi Joaquin,  Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 17, 2024 20:25
• 0 votes

1. Community
2. Support Forum
3. Requesting more storage

Hi James,  Welcome to Box Community and glad to assist!  You can increase your storage limit without changing your tariff.  To change your account storage limit:  Log in to box.com and navigate to...

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• Rona
• September 17, 2024 20:22
• Edited
• 0 votes

1. Community
2. Support Forum
3. deleting exsiting email address

Hi Alana,  Welcome to Box Community and glad to assist! It shows that you've already cancelled your Box subscription. If you still have question or clarification, please let us know in this forum. ...

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• Rona
• September 17, 2024 20:07
• 0 votes

1. Community
2. Support Forum
3. Box Drive requires Windows Restart (Update Loop)

Hi Maitreyee, Welcome to Box Community and glad to assist! It shows that you have a designated team that works with Box Premier Services. For immediate assistance, you should contact your internal ...

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• Rona
• September 17, 2024 20:03
• 0 votes

1. Community
2. Support Forum
3. Lost files after Upgrade: More than 24 hours... HELP!!!

Hi Glen, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.  Thanks for posting!

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• Rona
• September 17, 2024 19:59
• -1 votes

1. Community
2. Support Forum
3. The link for this shared file or folder has been removed and is no longer usable. If you believe this is happening in error, please email everyone or contact Box Support.

Hi there,  Welcome to Box Community and glad to assist! This message simply tells you that the shared link is not available for you as it may have been removed or deleted. For more details as why y...

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• Rona
• September 17, 2024 19:56
• 0 votes

1. Community
2. Support Forum
3. New Account

Hi there,  Welcome to Box Community!  To assist with your account upgrade, you can contact our Sales team via box.com/pricing.  Thanks for posting! 

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• Rona
• September 17, 2024 19:48
• Edited
• 0 votes

1. Community
2. Support Forum
3. same problem with quota supposedly exceeded

Hi Laurent,  Welcome to Box Community and glad to assist!  Most of the time, aggregates will be updated within an hour or less. For larger changes or more complex folder structures, aggregates may ...

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• Rona
• September 17, 2024 19:38
• 0 votes

1. Community
2. Support Forum
3. 2021-5078 - Civil Set - 09_16_24.pdf

Hi Paul,  Welcome to Box Community and glad to assist!  Upon checking there are no file/folder present in your Box account. Best if you could contact your engineer regarding this item you're inquir...

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• Rona
• September 17, 2024 19:31
• Edited
• 0 votes