Rona

1. Community
2. Support Forum
3. Unable to verify linked email address

Hi there,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• May 29, 2024 20:17
• 0 votes

1. Community
2. Support Forum
3. custom subdomain

Hi Frederic,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 29, 2024 20:16
• 0 votes

1. Community
2. Support Forum
3. Emptied almost everything from my box, still shown as nearly full

Hi Gerald,  Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting!

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• Rona
• May 29, 2024 20:15
• 0 votes

1. Community
2. Support Forum
3. Wrong account space usage

Hi there, Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tota...

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• Rona
• May 29, 2024 20:12
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi, Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these total...

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• Rona
• May 29, 2024 20:12
• 0 votes

1. Community
2. Support Forum
3. How do I raise a case or contact an actual person from support

Hi Solenne, Welcome to Box Community and glad to assist! Looks like you have an issue you need to address with Box. Can you tell us more regarding this?  We'd love to further assist! 

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• Rona
• May 29, 2024 20:09
• 0 votes

1. Community
2. Support Forum
3. Need to unsubscribe from Box

Hi Lionel, Welcome to Box Community and glad to assist!  Canceling a Business or Enterprise Account Only the account administrator can cancel a Business or Enterprise account. Go to Admin Console ...

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• Rona
• May 29, 2024 20:07
• Edited
• 0 votes

1. Community
2. Support Forum
3. Incorrectly out of storage

Hi there,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tot...

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• Rona
• May 29, 2024 20:01
• 0 votes

1. Community
2. Support Forum
3. Space is shown incorrectly

Hi Gustavo,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these t...

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• Rona
• May 29, 2024 20:00
• 0 votes

1. Community
2. Support Forum
3. Even though I have deleted many files and removed from trash but the storage is still showing almost full. Please help! thank you!

Hi Christopher,  Welcome to Box Community and glad to assist! Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of the...

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• Rona
• May 29, 2024 19:58
• 0 votes