Rona

1. Community
2. Support Forum
3. my email confirmation expired before I could confirm

Hi Patricia,  Welcome to Box Community and glad to assist! Once your confirmation email has expired, please note that you can have a password reset to continue with your Box setup.  To reset the pa...

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• Rona
• April 30, 2024 14:58
• Edited
• 0 votes

1. Community
2. Support Forum
3. Trying to Upload Documents

Hi there,  Welcome to Box Community and glad to assist!  Seems that you're having issues uploading files on Box. Can you share more about the issue? If you happen to experience an error, kindly att...

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• Rona
• April 30, 2024 14:54
• 0 votes

1. Community
2. Support Forum
3. Cannot add existing box users to enterprise.

Hi there,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• April 30, 2024 14:47
• 0 votes

1. Community
2. Support Forum
3. Box Sign does not work - additional information

Hi Marta,  Welcome to Box Community and glad to assist! Our Engineering team have identified this issue and it should be working now. Let us know if you need additional assistance regarding Box Sig...

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• Rona
• April 30, 2024 14:45
• 0 votes

1. Community
2. Support Forum
3. Account Storage Limit Reached

Hi Willis,   Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please reply in this post should you need additional assistance.  We'd love t...

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• Rona
• April 30, 2024 14:42
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage usage is Account incorrect

Hi Shrinath,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if ...

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• Rona
• April 30, 2024 14:40
• 0 votes

1. Community
2. Support Forum
3. Remove custom apps

Hi Gianluca, Welcome to Box Community!  I've opened a new case regarding your inquiry and a member from Product Support will get in touch shortly.  Thanks for posting! 

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• Rona
• April 30, 2024 14:38
• 0 votes

1. Community
2. Support Forum
3. File count and storage size script

Hi Lindsay,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• April 29, 2024 22:00
• 0 votes

1. Community
2. Support Forum
3. The displayed storage number is incorrect.

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 29, 2024 21:59
• 0 votes

1. Community
2. Support Forum
3. Transfer Ownership from someone that left the company

Hi there, Welcome to Box Community and happy to assist!  As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works with Box Premier Services.  At...

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• Rona
• April 29, 2024 21:56
• 0 votes