Rona

1. Community
2. Support Forum
3. No password since I signed up through Google

Hi Terri,  Welcome to Box Community and glad to assist!  You could try password reset to setup a strong password,  Visit https://app.box.com/reset and enter the email address associated with your ...

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• Rona
• April 10, 2024 19:27
• 0 votes

1. Community
2. Support Forum
3. How to remove public key associated with a deleted app

Hi Todd,  Welcome to Box Community and glad to assist!  To answer this, you should take this query to our Developer team via forum.box.com.  Thanks for posting! 

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• Rona
• April 10, 2024 19:24
• 0 votes

1. Community
2. Support Forum
3. Change Domain

Hi Oscar,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 10, 2024 19:22
• 0 votes

1. Community
2. Support Forum
3. Please run the script

Hi Chikako,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• April 10, 2024 19:20
• 0 votes

1. Community
2. Support Forum
3. Access denied by Shield policy

Hi Kristppher, Welcome to Box Community and happy to assist!  We would love to help address this issue with you, however your Box Enterprise has a designated team who could contact Box Premier Serv...

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• Rona
• April 10, 2024 19:19
• 0 votes

1. Community
2. Support Forum
3. Can not open link

Hi Julie,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• April 10, 2024 19:15
• 0 votes

1. Community
2. Support Forum
3. Storage Usage Incorrect

Hi Justin,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• April 10, 2024 19:14
• 0 votes

1. Community
2. Support Forum
3. storage usage is incorrect

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 10, 2024 19:12
• 0 votes

1. Community
2. Support Forum
3. Box Teams Integration with external collaborators

Hi Boris,  Welcome to Box Community and glad to assist!  I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 10, 2024 19:11
• 0 votes

1. Community
2. Support Forum
3. Box Account Showing Full

Hi Nick,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• April 10, 2024 16:30
• 0 votes