Rona

1. Community
2. Support Forum
3. Box storage allocation is incorrect

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 08, 2024 21:31
• 0 votes

1. Community
2. Support Forum
3. Limiting characters for Box Sign text field

Hi Brian, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 08, 2024 21:17
• 0 votes

1. Community
2. Support Forum
3. Please clear my folder

Hi there,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• April 08, 2024 21:04
• 0 votes

1. Community
2. Support Forum
3. Re-assign /update Admin

Hi Brenden, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 08, 2024 21:02
• 0 votes

1. Community
2. Support Forum
3. Change Admin

Hi Keith, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 08, 2024 20:50
• 0 votes

1. Community
2. Support Forum
3. email confirmation

Hi Tomohiro,  Welcome to Box Community and glad to help! Please note that Box can only send a confirmation email once. In event that you missed receiving one or it has expired. We recommend going t...

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• Rona
• April 08, 2024 20:47
• 0 votes

1. Community
2. Support Forum
3. Request for disabling two factor authetication

Hi there,  Welcome to Box Community and glad to assist!  It would be best if you can have the affected user to contact Product Support to help him address his 2FA issue.  Please have the user to cr...

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• Rona
• April 08, 2024 20:33
• Edited
• 0 votes

1. Community
2. Support Forum
3. Free space

Hi Gustavo,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• April 08, 2024 20:24
• 0 votes

1. Community
2. Support Forum
3. Free space

Hi Gustavo,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• April 08, 2024 20:23
• 0 votes

1. Community
2. Support Forum
3. Box changes the name of my files when I upload

Hi Ashlyn, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• April 08, 2024 20:21
• 0 votes