Rona

1. Community
2. Support Forum
3. i cant access my account

Hi Mohamed,  Welcome to Box Community and glad to assist!  Could you share helpful details regarding your issue with your account?  We'd love to further assist! 

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• Rona
• March 11, 2024 21:26
• 0 votes

1. Community
2. Support Forum
3. Unable to login

Hi Antonio,  Welcome to Box Community and glad to help! Kindly confirm your current Box version and your Operating System.  We'd love to further assist! 

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• Rona
• March 11, 2024 21:22
• 0 votes

1. Community
2. Support Forum
3. File Request | Create Link - There was a problem completing your request. Please try again.

Hi Danny, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll keep in touch.  Thanks for posting! 

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• Rona
• March 11, 2024 20:31
• 0 votes

1. Community
2. Support Forum
3. changing phone numbers

Hi George, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 11, 2024 20:29
• 0 votes

1. Community
2. Support Forum
3. please cancel the two-factor authentication

Hi Takuya, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 11, 2024 20:27
• 0 votes

1. Community
2. Support Forum
3. Box says my storage is full but it is not

Hi Ava Marie,  Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support. ...

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• Rona
• March 11, 2024 20:25
• 0 votes

1. Community
2. Support Forum
3. free space after deleting trash

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• March 11, 2024 20:22
• 0 votes

1. Community
2. Support Forum
3. Please Memory reset script

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• March 11, 2024 20:21
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 11, 2024 20:04
• 0 votes

1. Community
2. Support Forum
3. Empty account but storage displays 16.2 GB used

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• March 11, 2024 16:49
• 0 votes