Rona

1. Community
2. Support Forum
3. USAFx account difficulties

Hi Mario,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 20, 2025 22:19
• 0 votes

1. Community
2. Support Forum
3. Change Developer Associated with Server Authentication App

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 20, 2025 22:16
• 0 votes

1. Community
2. Support Forum
3. Box limiting the ability to trash documents in the test shared holder.

Hi Yoshiko,  Welcome to Box Community and glad to assist!  You must confirm your permission in the said file/folder. Please make sure you have Editor permission and above to be able to delete items...

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• Rona
• March 20, 2025 22:13
• 0 votes

1. Community
2. Support Forum
3. Not receiving email notifications

Hi Jacob, Welcome to Box Community and glad to assist! I've investigated our email server logs and your email address was placed on our email suppression list. This typically happens when a user's ...

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• Rona
• March 20, 2025 22:07
• 0 votes

1. Community
2. Support Forum
3. Unable to change a users email address

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• March 20, 2025 21:12
• 0 votes

1. Community
2. Support Forum
3. i cant change my Email

Hi there, Welcome to Box Community and glad to assist! You can change your primary email address by following the steps below.  To add an email address: Log in to box.com and navigate to Account S...

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• Rona
• March 20, 2025 21:11
• Edited
• 0 votes

1. Community
2. Support Forum
3. Authenticator

Hi there,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Than...

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• Rona
• March 20, 2025 19:30
• 0 votes

1. Community
2. Support Forum
3. How do I update my phone number when I can't login?

Hi there,  Welcome to Box Community and glad to assist! For your login related inquries, please reach out to Box Support using the affected email linked to your Box account via this link.  The link...

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• Rona
• March 20, 2025 19:29
• Edited
• 0 votes

1. Community
2. Support Forum
3. 403 for files details api

Hi there,  Welcome to Box Community! To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• March 20, 2025 19:26
• 0 votes

1. Community
2. Support Forum
3. Unable to access Box

Hi there,  Welcome to Box Community and glad to assist! For your login related inquries, please reach out to Box Support using the affected email linked to your Box account via this link.  The link...

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• Rona
• March 20, 2025 19:29
• Edited
• 0 votes