Rona

1. Community
2. Support Forum
3. Collaborator invited receives multiple emails reminding them they are invited

Hi there,  Welcome to Box Community and glad to help!  You can advise your invitee to reject this invitation using these instructions.  To reject a pending invitation: In the left menu of your Box...

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• Rona
• March 05, 2024 14:32
• 0 votes

1. Community
2. Support Forum
3. Handling a retired user

Hi Kevin,  Welcome to Box Community and glad to help!  Admin and Co-Admin(s) will be prompted transfer their user's contents as soon as they hit delete user in Admin Console. Here's the complete gu...

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• Rona
• March 04, 2024 22:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. List Items in Folder request header boxapi share_link

Hi Pascal,  Welcome to Box Community and glad to help!  To answer your API-related queries, please take this to our Developer team through forum.box.com.  Thanks for posting! 

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• Rona
• March 04, 2024 22:09
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cancel Trial Subscription

Hi Jennifer, Welcome to Box Community and glad to help!  Please reach out to our Cancellation team via cancel@box.com to end your Box trial subscription.  Thanks for posting! 

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• Rona
• March 04, 2024 22:05
• 0 votes

1. Community
2. Support Forum
3. Google Docs Table of Contents links open in a new tab

Hi Maggi, Welcome to Box Community and happy to assist!  Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support.  Than...

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• Rona
• March 04, 2024 22:02
• 0 votes

1. Community
2. Support Forum
3. New user notifications not sent

Hi Douglas, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 04, 2024 21:58
• 0 votes

1. Community
2. Support Forum
3. I need more space.

Hi Robert, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Let us know in this forum if you need additional assistance.  We'd love to furthe...

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• Rona
• March 04, 2024 21:57
• 0 votes

1. Community
2. Support Forum
3. Almacenamiento lleno

Hi there, Welcome to Box Community and glad to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in English, th...

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• Rona
• March 04, 2024 21:55
• 0 votes

1. Community
2. Support Forum
3. Box Drive - File/Folder Directory Locations Suddenly Changed

Hi there, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

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• Rona
• March 04, 2024 21:53
• 0 votes

1. Community
2. Support Forum
3. No blue check mark on the icons - MAC

Hi Mario, Welcome to Box Community and glad to help! We strongly recommend switching to Box Drive.  We firmly suggest for this change in your environment as Box Drive is the current Box desktop exp...

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• Rona
• March 04, 2024 21:51
• 0 votes