Rona

1. Community
2. Support Forum
3. Signature

Hi Jeff, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• January 31, 2024 19:35
• 0 votes

1. Community
2. Support Forum
3. Deleted files but not freeing up enough space again

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 31, 2024 19:34
• 0 votes

1. Community
2. Support Forum
3. Inviting Existing Box User

Hi Charlene, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• January 31, 2024 19:28
• 0 votes

1. Community
2. Support Forum
3. New User Note Receiving Email

Hi Crissy,  Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please let us know if you have additional questions.  We'd love to further assist! 

• View comment
• Rona
• January 31, 2024 19:26
• 0 votes

1. Community
2. Support Forum
3. Incorrect storage usage

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 31, 2024 19:24
• 0 votes

1. Community
2. Support Forum
3. Incorrect size of data used

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 31, 2024 19:22
• 0 votes

1. Community
2. Support Forum
3. Incorrect used space

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 31, 2024 19:20
• 0 votes

1. Community
2. Support Forum
3. Box Shield Access Policy Exception

Hi Zach, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• January 31, 2024 19:18
• 0 votes

1. Community
2. Support Forum
3. Box Storage is full even though it is empty

Hi Grace, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

• View comment
• Rona
• January 31, 2024 19:12
• 0 votes

1. Community
2. Support Forum
3. Authenticator code

Hi Rodney, Welcome to Box Community and glad to assist! I have created a ticket and a member from Product Support will get in touch, please keep an eye out.  Thanks for posting!

• View comment
• Rona
• January 31, 2024 19:10
• 0 votes