Rona

1. Community
2. Support Forum
3. strage erro

Hi Masatsugu, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if ...

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• Rona
• January 11, 2024 22:53
• 0 votes

1. Community
2. Support Forum
3. upload by email stopped working

Hi Mark, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 11, 2024 22:51
• 0 votes

1. Community
2. Support Forum
3. Can't "Send" document or signature

Hi Ann,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 11, 2024 22:50
• 0 votes

1. Community
2. Support Forum
3. Cannot change email

Hi Camille, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 11, 2024 22:48
• 0 votes

1. Community
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 11, 2024 22:46
• 0 votes

1. Community
2. Support Forum
3. Collaborators not receiving invitations.

Hi Joe,  Welcome to Box Community and glad to help! Please troubleshoot if your invitee's reporting that they are not receiving the invite notification. And have them follow these steps.  Check yo...

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• Rona
• January 11, 2024 21:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. error message when transfering admin

Hi Leanne, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 11, 2024 21:30
• 0 votes

1. Community
2. Support Forum
3. Cant change to a new email

Hi Tom,  Welcome to Box Community and glad to help! Seems that you're having trouble changing your primary email address. Can you tell us more about this issue?  If you're receiving an error, you m...

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• Rona
• January 11, 2024 21:27
• 0 votes

1. Community
2. Support Forum
3. box.com manages shared cloud for companies

Hi there,  Welcome to Box Community and glad to help! Yes, Box Administrators can track their managed user's upload and download activities using Box reports.  Meanwhile, if you have questions rega...

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• Rona
• January 11, 2024 21:24
• 0 votes

1. Community
2. Support Forum
3. add one license

Hi there,  Welcome to Box Community and glad to help! Please get in touch with our Sales team for additional seats. To do so, you can chat with a specialist by going to this link.  Thanks for posti...

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• Rona
• January 11, 2024 21:18
• Edited
• 0 votes