Rona

1. Community
2. Support Forum
3. Box Drive Desktop app does not connect when logging in

Hi Joey,  Welcome to Box Community and glad to help! You may proceed and manually reset your Box Drive application.   To reset Box Drive on Windows Exit Box Drive (if it is running). If necessary,...

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• Rona
• January 10, 2024 16:56
• 0 votes

1. Community
2. Support Forum
3. Verify email

Hi there,  Welcome to Box Community and glad to help!  Seems that your email address is already verified. However, if you're still yet to complete your account setup kindly generate a new link here...

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• Rona
• January 10, 2024 16:51
• 0 votes

1. Community
2. Support Forum
3. My box is not working

Hi Pamela, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out and we'll stay in touch.  Thanks for posting! 

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• Rona
• January 10, 2024 15:28
• 0 votes

1. Community
2. Support Forum
3. Southern Coalition for Social Justice

Hi Tamara,  Welcome to Box Community and glad to help! Sorry to hear about this recent incident and are you still experiencing the same issue?  We'd love to further assist! 

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• Rona
• January 10, 2024 15:23
• 0 votes

1. Community
2. Support Forum
3. Error Generating Account Backup Codes

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 10, 2024 15:19
• 0 votes

1. Community
2. Support Forum
3. Deleting the server authentication app

Hi there, Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 10, 2024 15:17
• 0 votes

1. Community
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi Jonathan, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if y...

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• Rona
• January 10, 2024 15:13
• 0 votes

1. Community
2. Support Forum
3. About storage capacity

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 10, 2024 15:07
• 0 votes

1. Community
2. Support Forum
3. Erase Box Storage

Hi there, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• January 10, 2024 15:05
• 0 votes

1. Community
2. Support Forum
3. メール確認用リンクの再送信依頼

Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engli...

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• Rona
• January 10, 2024 15:03
• 0 votes