Rona

1. Community
2. Support Forum
3. DEMN Course Verification Form - UNH

Hi Joia,  Welcome to Box Community and glad to help! Looks like you're accessing it through Box. Can you attach a screenshot of your error to get a closer look?  We'd love to further assist!

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• Rona
• December 08, 2023 19:43
• 0 votes

1. Community
2. Support Forum
3. Change Ownership and Billing

Hi Tom,  Welcome to Box Community and glad to help! It shows that you are already working with a member of our team. Please keep an eye out and we'll stay in touch.  Thanks for posting!

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• Rona
• December 08, 2023 19:11
• 0 votes

1. Community
2. Support Forum
3. Multiple docs. & signers

Hi Taylor,  Welcome to Box Community and glad to help! For better handling let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 08, 2023 15:13
• 0 votes

1. Community
2. Support Forum
3. User lost access to account 2FA won't send code

Hi Staci,  Welcome to Box Community and glad to help! This is a log in issue and we recommend working with the affected user directly. Please have the user to create a new case using this link.  Th...

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• Rona
• December 07, 2023 21:55
• 0 votes

1. Community
2. Support Forum
3. Strong Password Issue -- Google SSO [URGENT]

Hi Chris,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 07, 2023 21:50
• 0 votes

1. Community
2. Support Forum
3. Can not add the user

Hi Pedram,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 07, 2023 21:03
• 0 votes

1. Community
2. Support Forum
3. Google SSO and strong password requirement

Hi James,  Welcome to Box Community and glad to help! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 07, 2023 21:00
• 0 votes

1. Community
2. Support Forum
3. is it possible to link a cell in one Excel file to another Excel file so that the linked cells automatically update on change in the first Excel file stored on Box

Hi Mohammed, Welcome to Box Community and glad to help! Please reach out to your internal helpdesk team to contact Premier Services. Thanks for posting! 

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• Rona
• December 07, 2023 20:26
• 0 votes

1. Community
2. Support Forum
3. Promote Editor to Admin

Hi Benjamin,  Welcome to Box Community and glad to help! Can you clarify this, are you referring to changing the folder ownership or is this about your current Box Admin in your Business/Enterprise...

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• Rona
• December 07, 2023 20:21
• Edited
• 0 votes

1. Community
2. Support Forum
3. I have editor status and cannot download files

Hi Stewart,  Welcome to Box Community and glad to help! You can run these troubleshooting steps  regarding your download issue.  Let us know how it goes. 

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• Rona
• December 07, 2023 20:17
• Edited
• 0 votes