Rona

1. Community
2. Support Forum
3. free up space

Hi Balz,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• December 05, 2023 19:59
• 0 votes

1. Community
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ...

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• Rona
• December 05, 2023 19:57
• 0 votes

1. Community
2. Support Forum
3. box insufficient space

Hi Mykola,  Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if yo...

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• Rona
• December 05, 2023 19:55
• 0 votes

1. Community
2. Support Forum
3. Box Relay - API

Hi MK,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 19:52
• 0 votes

1. Community
2. Support Forum
3. Unable to Upload Files - States Storage is Full when it's not

Hi there, Welcome to Box Community and glad to help! Seems that it's a Sales prompt to upgrade your account to utilize bigger storage. Get rid of this one by clicking the "x" at the top right corne...

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• Rona
• December 05, 2023 19:50
• Edited
• 0 votes

1. Community
2. Support Forum
3. account created using google - password can not be set

Hi Devan,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 19:29
• 0 votes

1. Community
2. Support Forum
3. HELP! folder just disappeared!

Hi Emmanuel,  Welcome to Box Community and glad to help! To find your missing folder, please check out your trash/bin icon in box.com.  To restore specific items in Trash: The steps below apply whe...

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• Rona
• December 05, 2023 19:21
• 0 votes

1. Community
2. Support Forum
3. Trouble with USAfx

Hi Walter,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 19:02
• 0 votes

1. Community
2. Support Forum
3. Box Sync/Box Drive

Hi Jim,  Welcome to Box Community and glad to help!  There's no definitive date on when Box will officially retire Box Sync. However, as early as now we're recommending your switch to Box Drive for...

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• Rona
• December 05, 2023 13:50
• 0 votes

1. Community
2. Support Forum
3. how to report when a service is down?

Hi Evan,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 05, 2023 13:46
• 0 votes