Rona

1. Community
2. Support Forum
3. Block-Level Sync

Hi Gene,  Welcome to Box Community and glad to help! How can we assist regarding your Sync issue? For now, can you confirm your Operating System and do you have a local Box application installed in...

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• Rona
• December 04, 2023 21:38
• 0 votes

1. Community
2. Support Forum
3. how to delete a mail address from control list

Hi there,  Welcome to Box Community and glad to help! Looks like your email address is not in our email hard bounce list. Instead, can you please run these troubleshooting steps for your email noti...

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• Rona
• December 04, 2023 21:36
• 0 votes

1. Community
2. Support Forum
3. Box ownership transfer after termination

Hi there,  Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• December 04, 2023 21:32
• 0 votes

1. Community
2. Support Forum
3. accidental upload of files

Hi Willard,  Welcome to Box Community and glad to help! Upon checking you only have collaborated folders. And if you can't delete files from these folders it means you don't have access to do so.  ...

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• Rona
• December 04, 2023 21:28
• 0 votes

1. Community
2. Support Forum
3. Email already used in a Box account but not associated with an enterprise

Hi Patrick,  Welcome to Box Community and glad to help! This prompt means the user you're adding an existing Box user. You can follow these steps and let us know in this forum how it goes.  Hope it...

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• Rona
• December 04, 2023 21:22
• 0 votes

1. Community
2. Support Forum
3. Issue with Box Desktop disappearing

Hi Nicholas,  Welcome to Box Community and glad to help! For context,can we confirm your Operating System and current Box version?  We'd love to further assist!

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• Rona
• December 04, 2023 21:18
• 0 votes

1. Community
2. Support Forum
3. i have two accounts, i close A of them, and i want change my B account to A.

Hi there,  Welcome to Box Community and glad to help! If you're closing down your (A) account and keep (B) account. You can no longer use your email address with an existing Box account. Please use...

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• Rona
• December 04, 2023 21:02
• 0 votes

1. Community
2. Support Forum
3. all the data I had saved was gone.

Hi there,  Welcome to Box Community and glad to help! Are you looking for your own files or those that are just collaborated with? If it's the latter, kindly reach out to the folder owner as your c...

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• Rona
• December 04, 2023 20:54
• 0 votes

1. Community
2. Support Forum
3. Change in Domain Name

Hi Audrey,  Welcome to Box Community and glad to help!  We recommend to have your Box Admin to create a ticket regarding your domain change issue.  We'd love to further assist!

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• Rona
• December 01, 2023 21:58
• 0 votes

1. Community
2. Support Forum
3. my box is empty

Hi Sander,  Welcome to Box Community and glad to help!  Are these photos uploaded in your own folder or shared with? If it's the latter, please reach out to the folder owner.  Meawnhile, for your o...

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• Rona
• December 01, 2023 21:44
• Edited
• 0 votes