Rona

1. Community
2. Support Forum
3. Online-only applied recursively to mixed folder

Hi Brett, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 20:53
• 0 votes

1. Community
2. Support Forum
3. Password Cannot Be Set

Hi Debbie, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 20:49
• 0 votes

1. Community
2. Support Forum
3. Shared Files and Folders

Hi Neil,  Welcome to Box Community and happy to assist!  To help you with your collaboration issue,  Make sure that you're both looking on the same exact folder.  Did you uploaded a new file or ed...

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• Rona
• November 03, 2023 20:47
• Edited
• 0 votes

1. Community
2. Support Forum
3. Invalid Phone Number

Hi Daniel, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 20:33
• 0 votes

1. Community
2. Support Forum
3. Box Drive cannot be accessed and reinstalled on windows 10

Hi Fumiwo, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 20:23
• 0 votes

1. Community
2. Support Forum
3. What is the additional verification and tikect to expand the storage

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• November 03, 2023 20:19
• 0 votes

1. Community
2. Support Forum
3. Two Factor Authentication

Hi Laura, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 20:17
• 0 votes

1. Community
2. Support Forum
3. box storage amount wrong

Hi Jon, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you ex...

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• Rona
• November 03, 2023 20:15
• 0 votes

1. Community
2. Support Forum
3. Space not reclaimed after deleting files.

Hi Michal, Welcome to Box Community and glad to help! Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used. In the future, if you...

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• Rona
• November 03, 2023 20:13
• 0 votes

1. Community
2. Support Forum
3. Lost folder on box

Hi Stellah, Welcome to Box Community and glad to assist! Let me create a new case and a member of our team will be in touch, please keep an eye out. Thanks for posting! 

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• Rona
• November 03, 2023 20:04
• 0 votes