Rona

1. Community
2. Support Forum
3. Service "Box Update Service" (BoxUpdateSvc) failed to start

Hi Gonzalo,    Welcome to Box Community and glad to help!   You may reach out first to your internal helpdesk team for better handling and to address this inquiry.    Thanks for posting! 

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• Rona
• October 04, 2023 20:38
• 0 votes

1. Community
2. Support Forum
3. Managed User Invite - Error

Hi Daniel,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 04, 2023 20:31
• 0 votes

1. Community
2. Support Forum
3. How can I get screen shots of an invited clients Box invite process?

Hi David,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 04, 2023 20:27
• 0 votes

1. Community
2. Support Forum
3. Mid-contract refunds

Hi there,    Welcome to Box Community and glad to help!    To discuss your license(s) and charges, please contact your Account Executive or our Billing team  (https://support.box.com/hc/en-us/reque...

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• Rona
• October 04, 2023 20:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. Error message, Can't open file

Hi Kimberley,    Welcome to Box Community and glad to help!    Video preview is available only to Business level Box accounts, and above. Free or personal users can preview video files owned by the...

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• Rona
• October 04, 2023 20:16
• Edited
• 0 votes

1. Community
2. Support Forum
3. As Admin I cannot see all the folders and files

Hi Mike,    Welcome to Box Community and glad to help!    You should be invited to a folder/file that you do not own to access it. Please have your managed users to send you an invite.    Thanks fo...

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• Rona
• October 04, 2023 20:06
• Edited
• 0 votes

1. Community
2. Support Forum
3. I can't upgrade my plan from invidual to the Starter plan

Hi there,    Welcome to Box Community and glad to help!    You may reach out to our Sales team for assistance using this link.    We hope this would be sorted out very soon! 

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• Rona
• October 04, 2023 20:01
• 0 votes

1. Community
2. Support Forum
3. Connection to box

Hi Åsa,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 04, 2023 19:54
• 0 votes

1. Community
2. Support Forum
3. Is box a scam? Our account just got deactivated

Hi Radziu,    Welcome to Box Community and glad to help!    We've created a new case and a member of our team will contact you through email, please keep an eye out.    Thanks for posting!

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• Rona
• October 04, 2023 19:51
• 0 votes

1. Community
2. Support Forum
3. inaccurate storage space amount

Hi Ara,    Welcome to Box Community and glad to help!    Great news! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.   Let us know in this for...

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• Rona
• October 04, 2023 19:48
• Edited
• 0 votes