Rona

1. Community
2. Support Forum
3. We’re sorry, the preview didn’t load. Please re-upload the file or contact Box support.

Hi Ceren,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Thanks for posti...

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• Rona
• October 02, 2023 19:02
• 0 votes

1. Community
2. Support Forum
3. Slow upload speed and no file preview available

Hi Megan,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Thanks for posti...

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• Rona
• October 02, 2023 19:01
• 0 votes

1. Community
2. Support Forum
3. Cannot access BOX

Hi Susan,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Thanks for posti...

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• Rona
• October 02, 2023 19:01
• 0 votes

1. Community
2. Support Forum
3. CANNOT ACCESS BOX

Hi Elizabeth,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Thanks for p...

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• Rona
• October 02, 2023 18:59
• 0 votes

1. Community
2. Support Forum
3. Cannot access BOX

Hi Lyndia,  Welcome to Box Community and glad to help!  We're sorry for your trouble and please note that our Engineering team has identified this issue and updates are posted here! Thanks for post...

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• Rona
• October 02, 2023 18:58
• Edited
• 0 votes

1. Community
2. Support Forum
3. DICOM files on Box.com not showing up on Box Drive

Hi Ryan,  Welcome to Box Community and glad to help!  In order to answer this inquiry, you may take this to forum.box.com. Thanks for posting! 

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• Rona
• September 29, 2023 21:37
• Edited
• 0 votes

1. Community
2. Support Forum
3. user facing issue to see the PDF content in preview

Hi there,  Welcome to Box Community and glad to help!  For further assistance, you may reach out to your internal helpdesk team.  Thanks for posting! 

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• Rona
• September 29, 2023 21:09
• 0 votes

1. Community
2. Support Forum
3. Do current box accounts need to create a new account when I invite them to my folder.

Hi Jen,  Welcome to Box Community and glad to help!  Existing Box user doesn't need to setup a new account to collaborate.  You just have to send a collaboration invite.  Thanks for posting!

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• Rona
• September 29, 2023 21:00
• Edited
• 0 votes

1. Community
2. Support Forum
3. my box show is almost full, but is far away to be !

Hi Popescu,  Welcome to Box Community and glad to help!  We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum if you hap...

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• Rona
• September 29, 2023 20:35
• 0 votes

1. Community
2. Support Forum
3. I can't add new members to my box account.

Hi Beth,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting!

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• Rona
• September 29, 2023 20:33
• 0 votes