Rona

1. Community
2. Support Forum
3. Chrome Extension

Hi Jessica,  Welcome to Box Community and glad to help!  It appears that you're already working with our team to address this issue. We'll stay in touch and please keep an eye out.  Thanks for post...

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• Rona
• August 29, 2023 22:04
• 0 votes

1. Community
2. Support Forum
3. Something went wrong with your request. Please try to invite collaborators again.

Hi Emma, Welcome to Box Community and glad to help!  Please be informed that a user can invite 100 people to collaborate on a file and maximum of 8,000 people for a folder. At this rate, you may tr...

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• Rona
• August 29, 2023 22:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Boxnote - Online version loading slow

Hi Chhavi,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 29, 2023 21:21
• 0 votes

1. Community
2. Support Forum
3. ADD TASK TO A FOLDER

Hi Heather,  Welcome to Box Community and glad to help!  As of this writing, you can only create tasks for individual files and not through folders.  We'd appreciate if you could submit your feedba...

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• Rona
• August 29, 2023 21:14
• Edited
• 0 votes

1. Community
2. Support Forum
3. The app is still awaiting for approval for a week.

Hi Harry,  Welcome to Box Community and glad to help!  Could you confirm which App is awaiting for approval?  We'd love to further assist!   

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• Rona
• August 29, 2023 21:07
• 0 votes

1. Community
2. Support Forum
3. Storage capacity

Hi Andreas,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once ge...

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• Rona
• August 29, 2023 21:05
• 0 votes

1. Community
2. Support Forum
3. Email

Hi there,  Welcome to Box Community and glad to help!  We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting! 

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• Rona
• August 29, 2023 21:03
• 0 votes

1. Community
2. Support Forum
3. new user is NOT receiving confirmation email

Hi Dirk,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting

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• Rona
• August 29, 2023 16:15
• 0 votes

1. Community
2. Support Forum
3. Accessing a Box Invite

Hi Emily,  Welcome to Box Community and glad to help!  Did you get an error accessing the link to collaborate? If so, could you grab a screenshot and attach it in this forum?  We'd love to further ...

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• Rona
• August 29, 2023 15:16
• 0 votes

1. Community
2. Support Forum
3. pdf's saved on Box successfully then unable to view unless downloaded again

Hi Christine,  Welcome to Box Community and glad to help! We've created a new case and a member of our team will contact you through email, please keep an eye out.  Thanks for posting

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• Rona
• August 29, 2023 15:11
• 0 votes