Rona
- Total activity 20347
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Recent activity by Rona-
Hi Flavio, Welcome to Box Community and glad to help! Did you verify the affected user's access in this particular file? For Coauthoring to work, the collaborators should check their permission in...
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Hi there, Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...
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Hi Joel, Welcome to Box Community and glad to help! I see that your Box account is in the process of deletion. Can you tell us more of what you're trying to accomplish? Thanks for posting!
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Hi Neesha, Welcome to Box Community! Looks like you've already worked with our team to address your payment query. Let us know in this forum if you have questions and we'd love to assist. Thanks ...
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Hi Lydon, Welcome to Box Community and glad to assist! To log in your two different Box accounts at once using your machine, please use two different browsers or launch your browser's incognito/p...
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Hi Meghan, Welcome to Box Community and glad to assist! Our only option to verify your existing account with Box is through the email address you provide. Are you missing shared folders through t...
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Hi Claudia, Welcome to Box Community and glad to help! Are you requesting for your SOC 2 report in behalf of a Business/Enterprise Box account? If yes, can you use that account to reach out to Bo...
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Hi Rob, Welcome to Box Community and glad to assist! If you are having trouble uploading files or folders, please try the following troubleshooting steps: Please ensure your web browser is the l...
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Kim, Welcome to Box Community and glad to help! You'll have to reach out to the folder owner and request for collaboration invite (https://support.box.com/hc/en-us/articles/360043696854-Inviting-...
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Hi Cheryl, Welcome to Box Community and I'm here to assist! Upon checking, it shows that your email address is correctly receiving emails from Box. With that, please change your password using th...