Rona

1. Community
2. Support Forum
3. Cancel Auto renew for next year

Hi there,  Welcome to Box Community and glad to assist!  Please get in touch with our Billing team regarding your payment inquiry using billing@box.com.    Thanks for posting! 

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• Rona
• August 09, 2023 18:14
• 0 votes

1. Community
2. Support Forum
3. Deleted files not freeing up space

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 09, 2023 14:51
• 0 votes

1. Community
2. Support Forum
3. different storage space amount

Hi there,  Welcome to Box Community and I'm here to help! We've corrected your storage count. To verify this, log in to box.com> Account Settings> Used Storage.  Let us know in this forum once get ...

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• Rona
• August 09, 2023 14:48
• 0 votes

1. Community
2. Support Forum
3. Submit a ticket

Hi David,  Welcome to Box Community! As much as I wanted to assist I'm afraid we can only  provide assistance through your helpdesk team. Any future case needed for your Box query should go through...

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• Rona
• August 08, 2023 23:50
• 0 votes

1. Community
2. Support Forum
3. How to link Ipad freeboards and boxes

Hi there,  Welcome to Box Community! I've created a new case and a member of our team will get in touch. Please keep an eye out.  Thanks for posting!

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• Rona
• August 08, 2023 23:46
• 0 votes

1. Community
2. Support Forum
3. Resend invitation email

Hi Andrew,  Welcome to Box Community and glad to help! Are you referring to a collaboration invite sent to this user? If yes, can you resend your invite and see how it goes?  Also, in accepting col...

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• Rona
• August 08, 2023 23:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. mail suppression list

Hi there,  Welcome to Box Community and glad to help! Kindly have the affected user to run these recommended steps for his issue receiving email notifications from Box.  Also, you may have him to c...

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• Rona
• August 08, 2023 22:49
• Edited
• 0 votes

1. Community
2. Support Forum
3. I cannot log in my older account

Hi there,  Welcome to Box Community and glad to assist!  A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email.  Thanks for posting! 

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• Rona
• August 08, 2023 22:38
• 0 votes

1. Community
2. Support Forum
3. error message

Hi Michael,  Welcome to  Box Community!  Looks like a member of our team was able to address this concern. Let us know in this forum if you have additional queries, we'd love to assist.  Thanks for...

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• Rona
• August 08, 2023 22:32
• -1 votes

1. Community
2. Support Forum
3. Using InDesign Data Merge (including images) on Box Drive

Hi Kenn,  Welcome to Box Community and glad to assist!  A member of our team will step in to provide assistance. Please keep an eye out and we'll send an email.  Thanks for posting! 

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• Rona
• August 08, 2023 22:28
• 0 votes