Rona

1. Community
2. Support Forum
3. 3 Month trial offered, but was only given 2 weeks

Hi Courtney,  Welcome to Box Community and glad to assist!  You need to reach out to our Billing team regarding your trial. To do so, you can email them through billing@box.com. Thanks for posting!   

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• Rona
• February 06, 2025 19:56
• 0 votes

1. Community
2. Support Forum
3. Need to Export All File Paths

Hi Jennifer,  Welcome to Box Community and glad to assist!  The feature you're looking for is only available to Business plans and above.  Thanks for posting! 

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• Rona
• February 05, 2025 22:46
• 0 votes

1. Community
2. Support Forum
3. Oops! We can't seem to find the page you're looking for.

Hi Shigeki,  Welcome to Box Community and glad to assist!  To rectify this, please follow the steps below: Confirm which email the invitation is being sent to. Check which email address your B...

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• Rona
• February 05, 2025 22:41
• 0 votes

1. Community
2. Support Forum
3. Missing "Authorization"-Tab in Developer Console

Hi Susan,  Welcome to Box Community and glad to assist!  If you would like to register for a developer account, kindly reach out to our Billing team at billing@box.com. For more information, you ca...

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• Rona
• February 05, 2025 22:27
• 0 votes

1. Community
2. Support Forum
3. Opening Box PDF's in Bluebeam

Hi Francisco, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• February 05, 2025 19:25
• 0 votes

1. Community
2. Support Forum
3. Problem with box drive for windows

Hi Dominique, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• February 05, 2025 19:24
• 0 votes

1. Community
2. Support Forum
3. Changing email address

Hi Louise, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• February 05, 2025 19:22
• 0 votes

1. Community
2. Support Forum
3. Action Failed: Network Error

Hi there, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Thank...

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• Rona
• February 05, 2025 19:03
• 0 votes

1. Community
2. Support Forum
3. Can't get 6 digit code from authenticator app

Hi Catherine, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• February 05, 2025 19:02
• 0 votes

1. Community
2. Support Forum
3. How to submit a "Support Ticket"?

Hi Matthew, Welcome to Box Community!  It indicates that you have already collaborated with one of our team members. Please keep an eye out on your existing ticket and we'll stay in touch.  Tha...

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• Rona
• February 05, 2025 19:01
• 0 votes