Rona

1. Community
2. Support Forum
3. How can I cancel uploading for those files with "pending" status

Hi Yilun,  Welcome to Box Community and glad to assist!  Looks like you've already worked with our Support team to address your query.  Thanks for posting! 

• View comment
• Rona
• June 08, 2023 23:25
• -1 votes

1. Community
2. Support Forum
3. Oldest files show up first every time

Hi Katie,  Welcome to Box Community and glad to assist!  Upon checking, you've already worked with our Support team to help address your query.  Thanks for posting! 

• View comment
• Rona
• June 08, 2023 23:16
• 0 votes

1. Community
2. Support Forum
3. Shared file doesn't appear

Hi Lauren,  Welcome to Box Community and glad to assist!  Are you receiving an error while accessing the shared link? If so, kindly attach the screenshot of your error here.  We'd love to hear back...

• View comment
• Rona
• June 08, 2023 23:02
• 0 votes

1. Community
2. Support Forum
3. Not able to get Enterprise Stream events

Hi Shelby,  Welcome to Box Community and glad to assist!  Upon checking, you've already worked with our Support team to help address your API queries.  Thanks for posting! 

• View comment
• Rona
• June 08, 2023 22:59
• 0 votes

1. Community
2. Support Forum
3. Need to move an Unmanaged user to our Enterprise Account

Hi Vladimir,  Welcome to Box Community and glad to assist!  Upon checking, it shows that you're already working with our Support team through email. Please keep an eye to your email and we'll keep ...

• View comment
• Rona
• June 08, 2023 22:57
• 0 votes

1. Community
2. Support Forum
3. video preview cutting off frames

Hi Rose,  Welcome to Box Community and glad to assist!  Upon checking, it shows that you're already working with our Support team through email. Please keep an eye to your email and we'll keep in t...

• View comment
• Rona
• June 08, 2023 22:55
• 0 votes

1. Community
2. Support Forum
3. Stretched Videos

Hi Ashley,  Welcome to Box Community and glad to assist!  To help fix the issue, Is this recurring in every videos you uploaded?  What if you upload it in your mobile device's browser and not in t...

• View comment
• Rona
• June 08, 2023 22:52
• 0 votes

1. Community
2. Support Forum
3. Download from Collection?

Hi Rev Michael,  Welcome to Box Community and glad to assist!  You have hover over to the folder's location in the Box website and download the folder. I'm afraid you can't download the folders thr...

• View comment
• Rona
• June 08, 2023 22:47
• 0 votes

1. Community
2. Support Forum
3. Removed folder from IBM project

Hi Antonio,  Welcome to Box Community and glad to assist! Note: We've removed the shared link you posted in this pubic forum. This is to keep your data private and secured, hope you won't mind.  If...

• View comment
• Rona
• June 08, 2023 22:41
• Edited
• 0 votes

1. Community
2. Support Forum
3. Microsoft Word Doc "not available" from Box Folder

Hi Jonathan,  Welcome to Box Community and glad to assist!  To help fix your issue,  Is this recurring in every file types or just on word files?  Is the affected file in the Box website?  Can you...

• View comment
• Rona
• June 08, 2023 22:34
• 0 votes