Rona

1. Community
2. Support Forum
3. I want to use only admin and account accounts.

Hi Myeong-Chan,  Welcome to Box Community and I'm here to assist! Looking at your profile, you're already managing this account as Admin. In addition, becoming an Admin requires an account and lice...

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• Rona
• June 06, 2023 22:00
• Edited
• 0 votes

1. Community
2. Support Forum
3. I am not receiveing email notifications of uploaded by file request form

Hi there,  Welcome to Box Community and I'm here to assist!  Is this recurring only for files uploaded through your file request form? If yes, can you please try to upload via Drag and Drop?  Also,...

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• Rona
• June 06, 2023 21:53
• 0 votes

1. Community
2. Support Forum
3. Lost applications

Hi Marie,  Welcome to Box Community and glad to assist!  Are you referring to a Box application that was lost? If so, please specify which application is missing.  We'd love to hear back from you! 

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• Rona
• June 06, 2023 21:40
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cannot open Files on my Box

Hi Jeanine,  Welcome to Box Community and glad to assist!  Looking at your profile, looks like you've already addressed this issue through email. If you need further assistance, please use your exi...

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• Rona
• June 06, 2023 21:21
• 0 votes

1. Community
2. Support Forum
3. Unable to verify email address

Hi Nigel,  Welcome to Box Community and glad to assist!  Please try a new verification email and you can generate a new one here.  Hope it helps! 

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• Rona
• June 06, 2023 21:17
• 0 votes

1. Community
2. Support Forum
3. Folder deleted by mistake

Hi there,  Welcome to Box Community and glad to help recover your deleted files.  Note: When items are deleted from a collaboration folder, both the owner and the person who deleted the item can re...

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• Rona
• June 06, 2023 21:13
• Edited
• 0 votes

1. Community
2. Support Forum
3. Repeat Option

Hi there,  Welcome to Box Community and glad to help!  As of this writing, as the repeat function for audio files remains to be a limitation on our end.  We'd appreciate if you could submit your fe...

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• Rona
• June 06, 2023 21:01
• Edited
• 0 votes

1. Community
2. Support Forum
3. Out of space after renaming folders

Hi AJ,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> A...

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• Rona
• June 06, 2023 20:56
• 0 votes

1. Community
2. Support Forum
3. CONTINUING TO BE CHARGES FOR AN ACCOUNT I CANCELLED

Hi Christine,  Welcome to Box Community and glad to assist!  Looking at your profile, it appears you're already working with our Support team through email. Please keep an eye to your email and our...

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• Rona
• June 06, 2023 19:03
• 0 votes

1. Community
2. Support Forum
3. My Box account did not update

Hi Sarah,  Welcome to Box Community and I'm here to assist!  Looking at your profile, you're already working with our Support team regarding this issue. Please keep an eye to your email and we'll k...

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• Rona
• June 06, 2023 17:42
• 0 votes