Rona

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Recent activity by Rona Recent activity Votes
    1. Community
    2. Support Forum
    3. Uploaded MOV files are enlarged horizonally

    Hi there,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for pos...

    1. Community
    2. Support Forum
    3. Moving Files Issue

    Hi Karsten,  Welcome to Box Community and I'm here to help!  I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for p...

    1. Community
    2. Support Forum
    3. Cannot upload files to Box

    Hi Edyta,  Welcome to Box Community and I’m here to help! To help you fix your current upload error, please check out the troubleshooting steps in this article.  Hope it works!

    1. Community
    2. Support Forum
    3. increase

    Hi Dani,  Welcome to Box Community and I’m here to help! Let us know how we can help and to better assist you. Kindly add more information regarding your inquiry.  We'd love to hear  back from you! 

    1. Community
    2. Support Forum
    3. Delete a file

    Hi Sana,  Welcome to Box Community and I’m here to help! You could be deleting a file from a shared folder. If so, please contact the Owner and have the owner to delete it for you.  Hope it helps!

    1. Community
    2. Support Forum
    3. Sync to desktop option removed from box.com

    Hi Michael,  Welcome to Box Community and I’m here to help! Did you check if your permission has changed recently? Note: You must have Editor Access or higher to use Box Sync in a folder. Hope it h...

    1. Community
    2. Support Forum
    3. Deleted Files

    Hi there,  Welcome to Box Community and I’m here to help! Note When items are deleted from a collaboration folder, both the owner and the person who deleted the item can recover the items from the ...

    1. Community
    2. Support Forum
    3. my laptop and box

    Hi Genevieve,  Welcome to Box Community and I’m here to help! Can you attach a screenshot of your error here? Also, what is the Operating System running in your machine?  We'd love to hear  back fr...

    1. Community
    2. Support Forum
    3. Box Sync Sign-In

    Hi Gerry,  Welcome to Box Community and I’m here to help! Looks like you've managed to work with our team and address this concern through email.  Thanks for posting! 

    1. Community
    2. Support Forum
    3. I'm not receiving email notifications.

    Hi there,  Welcome to Box Community and I’m here to help! Note to keep your data private and secured we've removed your email you posted.  Additionally, we've removed your email in suppression list...