Rona

1. Community
2. Support Forum
3. Help cancelling my subscription

Hi Juan,  Welcome to Box Community and glad to help!  Please create a ticket to our Billing team in order to cancel your Box account. A member of our team will get in touch shortly and please keep ...

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• Rona
• May 17, 2023 14:25
• 0 votes

1. Community
2. Support Forum
3. Work Partner unable to access his account due to 2FA

Hi Ruben,  Welcome to Box Community and I’m here to help! Due to security reasons, we encourage you to have the impacted user to post in this forum to address his login issue.  Thanks for posting! 

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• Rona
• May 17, 2023 14:23
• 0 votes

1. Community
2. Support Forum
3. Could you execute please your script for storage for my account

Hi there,  Welcome to Box Community, sorry to hear about the issue and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To...

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• Rona
• May 17, 2023 14:20
• 0 votes

1. Community
2. Support Forum
3. Box Sign Templates Disappeared

Hi Courtney,  Welcome to Box Community and I'm here to help!  To help with your Box Sign issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep ...

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• Rona
• May 17, 2023 14:18
• 0 votes

1. Community
2. Support Forum
3. 二段階認証に使用していた携帯電話にショートメールが届きません

Hi there,  Welcome to Box Community and I'm here to help!  To help with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye...

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• Rona
• May 17, 2023 14:16
• 0 votes

1. Community
2. Support Forum
3. I cant find a way to contact support!!!

Hi Tom,  Welcome to Box Community and glad to assist!  Please make sure you've installed Box Tools from this site.  Hope it works!

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• Rona
• May 16, 2023 23:57
• 0 votes

1. Community
2. Support Forum
3. SOS

Hi there,  Welcome to Box Community and glad to help!  To help with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to ...

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• Rona
• May 16, 2023 23:55
• 0 votes

1. Community
2. Support Forum
3. refund requester

Hi Ryan,  Welcome to Box Community and I’m here to help! Use the self-serve option to end your Box subscription, you may follow the instructions here according to your account type. Meanwhile, if y...

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• Rona
• May 16, 2023 23:52
• 0 votes

1. Community
2. Support Forum
3. About Uploading to Box Using Email

Hi there,  Welcome to Box Community and I’m here to help! Looks like you've already addressed this concern with our Product Support team. Let us know if you need further assistance.  Thanks for rea...

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• Rona
• May 16, 2023 23:00
• 0 votes

1. Community
2. Support Forum
3. Can I ask people to upload a file if they are not on Box?

Hi Robert,  Welcome to Box Community and glad to help!  You can create a file request link in order to obtain files from anyone including non-Box users.  File Request is available to anyone with a ...

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• Rona
• May 16, 2023 22:42
• 0 votes