Rona

1. Community
2. Support Forum
3. Please run script to reset the storage amount used for my account

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com>...

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• Rona
• May 16, 2023 22:34
• 0 votes

1. Community
2. Support Forum
3. Memory reset script

Hi Alfie, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com>...

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• Rona
• May 16, 2023 22:32
• 0 votes

1. Community
2. Support Forum
3. Cannot upload files

Hi Frederic,  Welcome to Box Community and I’m here to help! To address your issue with your upload, here's the troubleshooting steps that you should try.  Hope it helps!

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• Rona
• May 16, 2023 22:29
• 0 votes

1. Community
2. Support Forum
3. ip

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• May 16, 2023 22:24
• 0 votes

1. Community
2. Support Forum
3. Remove folder for Former Employee Shared with Wrong Person

Hi Jiffie,  Welcome to Box Community and I’m here to help! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye to your email.  Thanks for pos...

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• Rona
• May 16, 2023 22:21
• 0 votes

1. Community
2. Support Forum
3. Access for non-box users

Hi Kathy,  Welcome to Box Community and glad to assist!  It's better if you could have these non-Box users to create an account for free. This way you can invite them as collaborators, where they c...

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• Rona
• May 16, 2023 22:17
• Edited
• 0 votes

1. Community
2. Support Forum
3. Storage full, but it isn't

Hi Gio,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> ...

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• Rona
• May 16, 2023 22:12
• 0 votes

1. Community
2. Support Forum
3. Can't log in on my tablet or phone

Hi Ana,  Welcome to Box Community and I'm here to help!  To assist with your login issue, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye...

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• Rona
• May 16, 2023 22:06
• 0 votes

1. Community
2. Support Forum
3. User Storage Size issue again, not cleared after delete the folder/files

Hi David,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com...

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• Rona
• May 16, 2023 22:03
• 0 votes

1. Community
2. Support Forum
3. Folder file counts

Hi Ken,  Welcome to Box Community and glad to assist!  Note: If you ever come across these data inaccuracies in your account, please know that the problem is entirely with the display of these tota...

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• Rona
• May 16, 2023 22:00
• 0 votes