Rona

1. Community
2. Support Forum
3. Unable to add new personal email

Hi Denise,  Welcome to Box Community and I’m here to help! Note: We've removed your email addresses from this post to keep your information private and secured.  Upon checking, it appears that the ...

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• Rona
• May 11, 2023 22:53
• Edited
• 0 votes

1. Community
2. Support Forum
3. How to increase "max file size" limit

Hi Gabrielle,  Welcome to Box Community and I’m here to help! To help with your file size inquiry, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please ke...

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• Rona
• May 11, 2023 22:40
• 0 votes

1. Community
2. Support Forum
3. Google cloud SSO failed during configuration

Hi Javier,  Welcome to Box Community and I'm here to help!  To help with your SSO setup, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye ...

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• Rona
• May 11, 2023 21:53
• 0 votes

1. Community
2. Support Forum
3. pdf i uploaded is view only...works with chrome and brave and not with Edge

Hi Sajid,  Welcome to Box Community and I’m here to help! Note: We've removed your open shared link from this post to keep your content private and secured.  I used the shared link earlier using Ch...

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• Rona
• May 11, 2023 21:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. saving files

Hi Shelley,  Welcome to Box Community and glad to help!  To avoid getting this prompt, please make sure that your upload activity has completed before you log out of Box.  You may follow these step...

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• Rona
• May 11, 2023 21:35
• 0 votes

1. Community
2. Support Forum
3. 3rd request for help data lost - Missing Folder

Hi there,  Welcome to Box Community and glad to assist!  We'd like to address this inquiry using this post: https://support.box.com/hc/en-us/community/posts/16472533758995-Missing-Folder Thanks for...

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• Rona
• May 11, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. Missing Folder - 2nd request

Hi there,  Welcome to Box Community and glad to assist!  We'd like to address this inquiry using this post: https://support.box.com/hc/en-us/community/posts/16472533758995-Missing-Folder Thanks for...

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• Rona
• May 11, 2023 21:26
• 0 votes

1. Community
2. Support Forum
3. Missing Folder

Hi there,  Welcome to Box Community and glad to help!  It appears that you've already created a ticket regarding your missing contents. Rest assured that our Product Support team will get in touch ...

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• Rona
• May 11, 2023 21:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cannot Transfer Ownership, because number of item limitation

Hi Noriko,  Welcome to Box Community and I'm here to help!  To assist with your transfer of folder ownership, I went ahead and opened a new ticket. A member of our team will get in touch shortly an...

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• Rona
• May 11, 2023 15:01
• 0 votes

1. Community
2. Support Forum
3. Deleting a file that has been shared to my box

Hi Aaron,  Welcome to Box Community and I’m here to help! Seems that you wanted to remove a collaborated folder into your Box account. Here's how:  Log in to Box.com go to your All Files page. Nex...

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• Rona
• May 11, 2023 14:56
• Edited
• 0 votes