Rona

1. Community
2. Support Forum
3. 3rd request for help data lost - Missing Folder

Hi there,  Welcome to Box Community and glad to assist!  We'd like to address this inquiry using this post: https://support.box.com/hc/en-us/community/posts/16472533758995-Missing-Folder Thanks for...

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• Rona
• May 11, 2023 21:27
• 0 votes

1. Community
2. Support Forum
3. Missing Folder - 2nd request

Hi there,  Welcome to Box Community and glad to assist!  We'd like to address this inquiry using this post: https://support.box.com/hc/en-us/community/posts/16472533758995-Missing-Folder Thanks for...

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• Rona
• May 11, 2023 21:26
• 0 votes

1. Community
2. Support Forum
3. Missing Folder

Hi there,  Welcome to Box Community and glad to help!  It appears that you've already created a ticket regarding your missing contents. Rest assured that our Product Support team will get in touch ...

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• Rona
• May 11, 2023 21:24
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cannot Transfer Ownership, because number of item limitation

Hi Noriko,  Welcome to Box Community and I'm here to help!  To assist with your transfer of folder ownership, I went ahead and opened a new ticket. A member of our team will get in touch shortly an...

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• Rona
• May 11, 2023 15:01
• 0 votes

1. Community
2. Support Forum
3. Deleting a file that has been shared to my box

Hi Aaron,  Welcome to Box Community and I’m here to help! Seems that you wanted to remove a collaborated folder into your Box account. Here's how:  Log in to Box.com go to your All Files page. Nex...

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• Rona
• May 11, 2023 14:56
• Edited
• 0 votes

1. Community
2. Support Forum
3. Out of Storage space

Hi Derek,  Welcome to Box Community and I’m here to help! Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box....

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• Rona
• May 11, 2023 14:53
• 0 votes

1. Community
2. Support Forum
3. Email Suppression List

Hi Takayuki,  Welcome to Box Community and I’m here to help! We encourage you to have the affected user to contact our support page, that way we could check the user's email address.  We'd love to ...

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• Rona
• May 11, 2023 14:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cancel Subscription

Hi Adalee,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Me...

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• Rona
• May 11, 2023 14:47
• 0 votes

1. Community
2. Support Forum
3. Another storage size error

Hi Michael,  Welcome to Box Community and I’m here to help! Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to bo...

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• Rona
• May 11, 2023 14:46
• 0 votes

1. Community
2. Support Forum
3. Cancel My Subscription

Hi Kenny,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mea...

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• Rona
• May 11, 2023 14:44
• 0 votes