Rona

1. Community
2. Support Forum
3. Out of Storage space

Hi Derek,  Welcome to Box Community and I’m here to help! Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box....

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• Rona
• May 11, 2023 14:53
• 0 votes

1. Community
2. Support Forum
3. Email Suppression List

Hi Takayuki,  Welcome to Box Community and I’m here to help! We encourage you to have the affected user to contact our support page, that way we could check the user's email address.  We'd love to ...

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• Rona
• May 11, 2023 14:51
• Edited
• 0 votes

1. Community
2. Support Forum
3. Cancel Subscription

Hi Adalee,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Me...

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• Rona
• May 11, 2023 14:47
• 0 votes

1. Community
2. Support Forum
3. Another storage size error

Hi Michael,  Welcome to Box Community and I’m here to help! Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to bo...

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• Rona
• May 11, 2023 14:46
• 0 votes

1. Community
2. Support Forum
3. Cancel My Subscription

Hi Kenny,  Welcome to Box Community and I’m here to help! Regarding your request to cancel your Box account, please feel free to follow the instructions here according to your Box subscription. Mea...

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• Rona
• May 11, 2023 14:44
• 0 votes

1. Community
2. Support Forum
3. About how to log in even if you cannot authenticate with 2-step verification

Hi there,  Welcome to Box Community and I'm here to help!  Kindly contact our support site using the email linked to your affected Box account. This way we could provide the instructions on how you...

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• Rona
• May 11, 2023 14:42
• 0 votes

1. Community
2. Support Forum
3. Unable to access link

Hi Deanelle,  Welcome to Box Community and I’m here to help! If you're receiving this error from a shared link that used to work, you may want to contact the sender/owner of this shared link as it ...

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• Rona
• May 10, 2023 23:34
• Edited
• 0 votes

1. Community
2. Support Forum
3. Secondary email verification email has no verify button!

Hi there,  Welcome to Box Community and I’m here to help! Looks like you were able to address this issue in your end. In the future, if you have queries please jump right back here and we'd love to...

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• Rona
• May 10, 2023 23:27
• 0 votes

1. Community
2. Support Forum
3. Change administrator (domain changes)．

Hi there,  Welcome to Box Community and I'm here to help!  To assist with your Admin transfer, I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep a...

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• Rona
• May 10, 2023 23:22
• 0 votes

1. Community
2. Support Forum
3. Security reports

Hi Joseph,  Welcome to Box Community and I’m here to help! Looks like you've already worked with our team regarding Box reports. Let us know in this forum if you have additional questions.  We'd lo...

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• Rona
• May 10, 2023 23:19
• 0 votes