Rona

1. Community
2. Support Forum
3. Ran out of storage space

Hi Brendan,  Welcome to Box Community and I’m here to help! I'm going to open a new ticket to have our Product Support team to assist.  Please keep an eye to your email.  Thanks for posting! 

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• Rona
• May 01, 2023 23:28
• 0 votes

1. Community
2. Support Forum
3. Disc space issue

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to...

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• Rona
• May 01, 2023 23:26
• 0 votes

1. Community
2. Support Forum
3. Re-assign Licenses

Hi Braden,  Welcome to Box Community and glad to help!  In order to free up your license(s), you must permanently delete user(s) and once it's free, you can go ahead and add new user(s).  And you c...

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• Rona
• May 01, 2023 23:23
• Edited
• 0 votes

1. Community
2. Support Forum
3. OAuth2.0 Authorization URL returns "403 Forbidden"

Hi there,  Welcome to Box Community and glad to help!  Looks like you're now working with our Product Support team. Please keep an eye to your email as our team will get in touch to help address yo...

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• Rona
• May 01, 2023 22:48
• 0 votes

1. Community
2. Support Forum
3. Corrupt word file

Hi Babak, Welcome to Box Community and I'm here to help!  Looks like you're now working with our Product Support team. Please keep an eye to your email as our team will get in touch to help address...

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• Rona
• May 01, 2023 22:43
• Edited
• 0 votes

1. Community
2. Support Forum
3. Please run storage usage correction script

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to...

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• Rona
• May 01, 2023 22:39
• 0 votes

1. Community
2. Support Forum
3. Incorrect sizing GB in my account ??

Hi there, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to...

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• Rona
• May 01, 2023 22:37
• 0 votes

1. Community
2. Support Forum
3. Storage not resetting - Please Run a Script to help reset

Hi Josh, Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in to ...

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• Rona
• May 01, 2023 22:34
• Edited
• 0 votes

1. Community
2. Support Forum
3. Wrong used space

Hi there,  Welcome to Box Community and glad to help!  Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. You may check it by logging in t...

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• Rona
• May 01, 2023 22:34
• Edited
• 0 votes

1. Community
2. Support Forum
3. Password Required for files

Hi Aaron,  Welcome to Box Community and I’m here to help! You can only remove a password protected Shared Link by reaching out to the file owner or sender.  Let me know if you have questions! 

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• Rona
• May 01, 2023 21:46
• 0 votes