Rona

1. Community
2. Support Forum
3. Unable to Update 2FA (Two-Factor Authentication)

Hi Joshua, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 28, 2025 20:13
• 0 votes

1. Community
2. Support Forum
3. 2FA Reset - free Box account

Hi Chris,  Welcome to Box Community and glad to assist!  This is a login issue and we suggest to have the impacted user to open his/her own ticket to directly work with Box Support. Thanks for post...

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• Rona
• January 28, 2025 20:10
• Edited
• 0 votes

1. Community
2. Support Forum
3. フォルダの削除

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• January 28, 2025 20:03
• 0 votes

1. Community
2. Support Forum
3. 2段階認証をの削除

Hi there,  Welcome to the Box Community, I'm happy to help! Please be informed that this community is primarily intended for English language speakers. If you are able to post your question in Engl...

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• Rona
• January 28, 2025 20:02
• 0 votes

1. Community
2. Support Forum
3. SSO for Multiple Box Instances

Hi Dustin, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 27, 2025 21:04
• 1 vote

1. Community
2. Support Forum
3. Help with Adding New Users

Hi Mark, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 27, 2025 19:37
• 0 votes

1. Community
2. Support Forum
3. There was an error processing your request. Your account needs further verification, please submit a ticket at support.box.com.

Hi there,  Welcome to Box Community and glad to assist!  Looks like you're looking to upgrade. For assistance, you can chat with our Sales team via box.com/pricing. Thanks for posting! 

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• Rona
• January 27, 2025 19:36
• 0 votes

1. Community
2. Support Forum
3. Storage Space Not Releasing After File Deletion

Hi Takatoshi,  Welcome to Box Community and glad to assist!  Please note that this activity occurs when the countless activities, combined with the massive scale at which Box supports, makes i...

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• Rona
• January 27, 2025 19:34
• 0 votes

1. Community
2. Support Forum
3. Your account needs further verification, please submit a ticket at support.box.com.

Hi Manuel,  Welcome to Box Community and glad to assist!  Looks like you're looking to upgrade. For assistance, you can chat with our Sales team via box.com/pricing. Thanks for posting! 

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• Rona
• January 27, 2025 19:32
• 0 votes

1. Community
2. Support Forum
3. Box Sign SMS authentication when sending through the API

Hi Aaron, Welcome to Box Community!  To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. Thanks for posting!

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• Rona
• January 27, 2025 19:30
• 0 votes