Rona
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Recent activity by Rona-
Hi Mariska, Welcome to Box Community! If your option to open your file to Word Online is not available in your preview. You may contact your main Admin to make sure that Box for Office Online is ...
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Hi Armando, Welcome to Box Community! To narrow down this issue, begin by identifying the owner and the person who deleted your missing files. Note: When items are deleted from a collaboration fo...
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Hi there, Welcome to Box Community! In terms of timestamps, Box records file times and dates when files are created, modified, or uploaded on Box. Box stores timestamp values in UTC format, so th...
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Hi Jayesh, Welcome to Box Community! To narrow down which users are considered your inactive users please run these reports: User Details Report Collaborations Report Lastly, User Activity repo...
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Hi Gary, Welcome to Box Community! Kindly reach out to our dedicated team using billing@box.com or try to open a support ticket as well to switch from monthly to annual billing. Thanks for posti...
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Hi Candi, Welcome to Box Community! Please use version history to revert it back to its previous version after being replaced. Accessing your file's version history allows you to do the following...
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Hi Todd, Welcome to Box Community! Password reset works only for active and existing Box accounts. Can you trigger a new password reset email by using app.box.com/reset? Meanwhile, if your passwo...
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Hi Shannon, Welcome to Box Community! Just to give you a quick overview: Your deleted files goes to your trash in box.com. And our Managing Trash article should give you the details on how you co...
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Hi William, Welcome to Box Community! Pending invitations are requests for collaboration, or other actions, that you have not yet accepted or rejected. Pending invitations can come from collabora...
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Hi Sonali, Welcome to Box Community! I opened a new ticket to help answer your retention policy inquiry. Someone will get in touch through email and please keep an eye to your email. Thanks for ...