Ann

1. Community
2. Support Forum
3. Print all files in folder

Hi Chasity, Welcome to the Box Community! The feature you are inquiring is currently not supported in Box. I appreciate your feedback and would highly recommend that you send this directly to our P...

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• Ann
• August 07, 2023 21:37
• 0 votes

1. Community
2. Support Forum
3. Unable to Create Password

Hi Erik, Welcome to Box Community! Can you try to reset your Box password from this link https://account.box.com/login/reset?redirect_url=%2F I trust that the above step will do the trick. Otherwis...

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• Ann
• August 07, 2023 21:31
• 0 votes

1. Community
2. Support Forum
3. inaccurate storage space amount

Hi Ara, Welcome to Box Community! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available...

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• Ann
• August 07, 2023 21:28
• 0 votes

1. Community
2. Support Forum
3. Change Email

Hi Hugo,  Welcome to Box Community. Let me see what I can do to help! The steps for adding or modifying your email address are as follows: 1. Login to box.com2. Go to Account settings (click the pr...

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• Ann
• August 07, 2023 21:26
• 0 votes

1. Community
2. Support Forum
3. Domain Change & Redirect

Hi Jessi, Welcome to Box Community and I’m here to help! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posting! 

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• Ann
• August 07, 2023 21:22
• 0 votes

1. Community
2. Support Forum
3. Box SIGN API: "404 not found"

Hi Brian, Welcome to the Box Community! This would be something Product Support team would like to investigate and may require specific account information. I see you already have an open ticket fo...

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• Ann
• August 07, 2023 20:46
• 0 votes

1. Community
2. Support Forum
3. Out of Space

Hi there, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've ra...

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• Ann
• August 07, 2023 20:43
• 0 votes

1. Community
2. Support Forum
3. I want to know how to register a new email and make it the main email account.

Hi Tiago,  Welcome to Box Community. Happy to assist you! The steps for adding or modifying your email address are as follows: 1. Login to box.com2. Go to Account settings (click the profile pic or...

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• Ann
• August 07, 2023 20:41
• 0 votes

1. Community
2. Support Forum
3. Payment failure

Hi Joop Janssens, Welcome to the Box Community, I'm happy to help! This would be something Billing Support team would like to investigate and may require specific account information. I see you alr...

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• Ann
• August 07, 2023 20:34
• 0 votes

1. Community
2. Support Forum
3. Used Space showing incorrect. Low storage space available

Hi Sujith,  Welcome to Box Community. Happy to assist! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct s...

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• Ann
• August 07, 2023 20:32
• 0 votes