France

1. Community
2. Support Forum
3. Simple Filename search not working

Hi Suddha,  Welcome to the Box Community! Have you checked out the tips and guidelines provided in this article when searching in your Box account? https://support.box.com/hc/en-us/articles/360043...

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• France
• October 19, 2020 18:24
• -1 votes

1. Community
2. Support Forum
3. Share folders are not visible

Hi Tom,  Welcome to the Box Community! It looks like you have been given a "Shared link" thus to access those shared folders, you would need the link shared to you. If you wish to see the folders i...

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• France
• October 05, 2020 16:20
• -1 votes

1. Community
2. Support Forum
3. Increasing file upload size limit

Hi Bhakti,  Welcome to the Box Community! The file size limit for uploads to Box varies depending on your account type.  Box do offer a maximum upload limit of up to 32 GB for accounts that are on ...

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• France
• October 05, 2020 16:11
• -1 votes

1. Community
2. Support Forum
3. Box in finder slowing down internet drastically

Hi Madeleine,  Welcome to the Box Community! If you are using Box Drive to access your Box files in your Finder, there is no option to disable or pause the automatic syncing of you contents to Box....

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• France
• October 01, 2020 22:02
• Edited
• -1 votes

1. Community
2. Support Forum
3. Box Drive’s system Extension Failed to load

Hi Michael,  Welcome to the Box Community! Thanks for sharing your use case here. If you are continuously having issues running Box Drive on your computer, I would encourage that you open a support...

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• France
• September 28, 2020 21:22
• -1 votes

1. Community
2. Support Forum
3. Don't Want to See a Folder - Hide Folder

Hi All,  The " All-new Box Web Experience and Collections" would need to be enabled for you by your Box administrator if you are not seeing this feature in your account. This can be enabled under t...

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• France
• September 23, 2020 22:08
• -1 votes

1. Community
2. Support Forum
3. Missing my file and all sub folders after a windows update.

Hi William,  Welcome to the Box Community and thanks for your post in the forum! If you are part of a Business or higher plan that offers the reporting feature, your admins can help look into this ...

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• France
• September 11, 2020 14:58
• -1 votes

1. Community
2. Support Forum
3. Undo file move?

Hi Dave,  Welcome to the Box Community and thanks for your post in the forum! There is no "undo" option when a set of files have been moved. The user would have to manually move the files back to t...

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• France
• September 08, 2020 20:07
• -1 votes

1. Community
2. Support Forum
3. Box Drive vs Box Sync

Hi ,   Welcome to the Box Community and thanks for your first post in the forum!   There isn't a way to limit the folders (and items) that show up on Box Drive on your local machine as what Box Dr...

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• France
• October 22, 2019 06:40
• -1 votes

1. Community
2. Support Forum
3. to know the size of the folder

Hi ,   Welcome to the Box Community and thanks for your first post in the forum!   As I've checked, the instructions and illustration above on the accepted answer from @howard is still the proper ...

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• France
• December 17, 2018 06:59
• -1 votes