France
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Recent activity by France-
Hi Michael, I'm glad to hear that you were able to resolve this and can now use Box Sync. Thanks for reaching out and for your participation in the forum! Regards,
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Hi Ethan, Welcome to the Box Community, I'm happy to help If you wish to discuss your current charges with our billing team, you may send an email to billing@box.com or you may submit a billing ti...
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Hi Patrick, To confirm, did you follow each and every step on this article on Manually resetting Box Drive?: https://support.box.com/hc/en-us/articles/360043697494-Using-Box-Drive-Basics Can you ...
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HI Michael, I'm sorry to hear that the issue persists. Have you already uninstalled and reinstall Box Sync from your computer? If not, can you try this and see if this helps fix the issue for you:...
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Hi Henrik, Welcome to the Box Community! This would be something Product Support team can investigate with you and may require specific account information. I've gone ahead and created a ticket...
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Hi Susan, Welcome to the Box Community, I'm happy to help! Yes, you can definitely customize that email notification that is sent to signers as a reminder. To configure the email notification: In...
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Hi Clay, Welcome to the Box Community, I'm happy to help! We have seen this happen to users that are on VPN and found that their VPN location will interfere with the proper displaying of these tim...
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Hi there, The investigation to determine if the content is recoverable would require you to submit a ticket to support, and currently submitting a ticket is only accessible to those with paying ac...
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Hi RMT, Your Box should now be showing the actual storage usage and file/ folder count. Can you try to logout and then re-login on your Box account and then check on this again? Best,
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Hi there, Welcome to the Box Community! Apologies but we are unable to support file recovery for users of our Free plan. Contact Box Product Support immediately if the content you deleted is no l...