France

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Recent activity by France Recent activity Votes
  • Official comment
    1. Community
    2. Support Forum
    3. How to Submit a ticket

    Hi Stephanie,  Welcome to the Box Community, I'm happy to help! Please be advised that the option to submit a ticket is available to any paying Box account. If you have a Personal Free account, you...

    1. Community
    2. Support Forum
    3. Problem to install the Box App

    Hi Dhomé Diane,  Welcome to the Box Community, I'm happy to help! Please make sure that your computer has met the prerequisite or requirements for Box Drive to make sure it will work on your machin...

    1. Community
    2. Support Forum
    3. Missing files

    Hi Olivia,  Welcome to the Box Community! It looks like you are part of an organization that requires their managed users to contact your internal helpdesk or IT team for issues related to Box. Kin...

    1. Community
    2. Support Forum
    3. New Box Account

    Hi Ester,  Welcome to the Box Community! To answer your question, as long as the other Box account is active and you have access to it, you should still be able to use it to collaborate with others...

    1. Community
    2. Support Forum
    3. Sharing Folders and Content

    Hi Dr. Salah,  Welcome to the Box Community! You can just create a shared link for the folder with all those files, so what you did the right thing there. You may have set the wrong Shared link acc...

    1. Community
    2. Support Forum
    3. Change ownership and billing setup

    Hi Anders,  Welcome to the Box Community, I'm happy to help!   This will require some account specific information to address, so I've submitted a case to Box Product Support on your behalf. Kindl...

    1. Community
    2. Support Forum
    3. Reclaim Licences - Managed Users

    Hi Admin,  Welcome to the Box Community!   This would be something Box Billing team can help address and so I've submitted a case on your behalf. You should be receiving an email confirmation short...

    1. Community
    2. Support Forum
    3. New Box Version doesn't Work

    Hi Max,  Welcome to the Box Community! Do you encounter any error message when working with Box Drive? Would you mind sharing a scrceenshot so we can take a look? Looking forward to hear from you! ...

    1. Community
    2. Support Forum
    3. tried to cancel subscription

    Hi Chares,  Welcome to the Box Community! You may follow the steps in this article to cancel your Box account: Canceling Your Box Account If you run in any issue while trying to cancel your account...

  • Official comment
    1. Community
    2. Support Forum
    3. Create a download link for a PDF

    Hi Carl,  Welcome to the Box Community! You may use Box Embed Widget to embed files and folders from your account page onto any website, blog, or social networking service that supports HTML iframe...