France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Always defaulting to app.box.com

    Hi Roberto,  Do you mind sharing a screenshot of what you see when you click the link they shared to you? Can you clarify if they used Box or if its another cloud service?

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    • France
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Support Forum
    3. Apple Finder tags in Box Drive

    Hi Hendrik,  Welcome to the Box Community, I'm happy to help! Box Drive FPE mode does not currently support Mac Tags in Finder. This feature support is under consideration in Box Pulse at present. ...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. payment failed

    Hi there,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear that you are receiving a similar error when upgrading your plan. Please go ahead and send an email to billing@box.com a...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Cancel Account

    Hi Everyone, Welcome to the Box Community! Please take a look at the steps in this article should you decide to cancel/ delete your Box account: https://support.box.com/hc/en-us/articles/3600436948...

    1. Community
    2. Support Forum
    3. Trash

    Hi there,  We are unable to support file recovery for our Free Individual plan if items have been deleted from you Trash. Have you tried to thoroughly search and use the filters in your Trash f...

    1. Community
    2. Support Forum
    3. Box Drive Support for M1 Chip: No Longer Working!

    Hi Catherine,  I'm glad to hear that it worked! Thanks again for reaching out and for your participation in the forum!

    1. Community
    2. Support Forum
    3. Opening Box PDF's in Bluebeam

    Hi Matthew,  Welcome to the Box Community! Would you mind sharing a screenshot of the exact error message that you encounter so the community can take a closer look? Looking forward to hear from yo...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Trash

    Hi there,  Welcome to the Box Community! At present, Box Trash is only accessible via Box Webapp (Box.com) and not on Box mobile applications. If you need to recover items in your Trash, please log...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. my storage is full but my trash box is empty

    Hi Keith,  At present, Box Trash is only accessible via Box Webapp (Box.com) and not on Box mobile applications. If you need to empty your Trash, please login to your your account in Box.com using ...

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    • France
    • Edited
    • 0 votes
  • Official comment
    1. Community
    2. Support Forum
    3. Empty trash on iphone

    Hi Keith,  Welcome to the Box Community! At present, Box Trash is only accessible via the Box Webapp and not on Box mobile apps. This means, you can only access Trash in your Box account by logging...