France
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Recent activity by France-
Official comment Hi there, Welcome to the Box Community! The issue you encounter seems related to a known issue described in this article: Storage Usage Or File Count In My Account Is Incorrect I've gone ahead a...
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Hi Sumeet, Welcome to the Box Community! I’m sorry but we are unable to support file recovery for users of our free plan. Contact Box Product Support immediately if the content you deleted is no...
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Hi Ayooluwa, There are a couple reasons this could be happening: The person who created the link did not set the correct access level on the Shared link. If you are not already a collaborator in t...
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Hi Ashok, Welcome to the Box Community! I understand that you are looking to train your users on Box and need some customized training options. The best point of contact will be your Account Execu...
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Official comment Hi there, Welcome to the Box Community! Have you checked out this related article? Storage Usage Or File Count In My Account Is Incorrect I've gone ahead and ran a script that will recount all of...
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Hi Ayooluwa, Welcome to the Box Community! Would you mind sharing a screenshot of the restricted message that you encounter when accessing the file? Have you tried to reach out to the person who s...
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Official comment Hi Martin, Welcome to the Box Community! The issue you encounter seems related to a known issue described in this article: Storage Usage Or File Count In My Account Is Incorrect I've gone ahead ...
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Official comment Hi Jatin, Welcome to the Box Community! The issue you encounter seems related to a known issue described in this article: Storage Usage Or File Count In My Account Is Incorrect Sometimes Box cac...
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Hi Amy, Welcome to the Box Community, I'm happy to help! The content you were working on, it that a collaborative file you share with other users? Have you tried to search the missing file in your...
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Hi Spencer, Welcome to the Box Community! I'd like to confirm, did your boss send you a Shared link of these files or did he actually invite you as a collaborator on these? If you are using Box ap...