France

1. Community
2. Support Forum
3. Google sheets with functions

Hi Jeannette,  Welcome to the Box Community! I understand you would like to see if you can use "Importrange" function in for your files stored in Box. This feature is unfortunately not supported in...

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• France
• December 06, 2021 21:26
• Edited
• 0 votes

1. Community
2. Support Forum
3. Location not available

Hi Theodore,  Welcome to the Box Community! Can you check if you are logged in on Box Drive and if its is running in the task manager? Try also connecting to a different network and see if that mak...

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• France
• December 06, 2021 21:18
• 0 votes

1. Community
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you.

Hi Mario, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created...

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• France
• December 06, 2021 21:11
• 0 votes

1. Community
2. Support Forum
3. Missing Files after not logging in for a few years

Hi Joanna, Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information. It seems you already have an op...

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• France
• December 06, 2021 19:58
• 0 votes

1. Community
2. Support Forum
3. Reset QR code for external collaborator

Hi Al,  Welcome to the Box Community! This might require some account specific information to resolve thus may need a support ticket from the affected user. Please have the external user submit a s...

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• France
• December 06, 2021 19:53
• 0 votes

1. Community
2. Support Forum
3. Cannot locate old account

Hi there,  Welcome to the Box Community! Please be advised that you can only have one Box account per email address. If you were able to sign up for a new account using an email, its most likely th...

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• France
• December 06, 2021 19:46
• Edited
• 0 votes

1. Community
2. Support Forum
3. Space

Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

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• France
• December 06, 2021 19:41
• 0 votes

1. Community
2. Support Forum
3. How can I save or import a signature?

Hi Lisa,  Welcome to the Box Community! To confirm, you have an existing signature saved on your device and you want to use it when using Box Sign. However, when creating a new Sign Request, you ar...

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• France
• December 06, 2021 19:39
• Edited
• 0 votes

1. Community
2. Support Forum
3. Data Recovery

Hi Junya,  Apologies for the delayed response. I checked your ticket and it looks like its been updated. Please take a look and let us know if there's anything else we may assist you with.

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• France
• December 03, 2021 22:09
• 0 votes

1. Community
2. Support Forum
3. Folder dissappeared last night from Kyndryl Box CACF Canada

Hi Davong,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and creat...

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• France
• December 03, 2021 21:29
• 0 votes