France

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Recent activity by France Recent activity Votes
    1. Community
    2. Support Forum
    3. Box Drive - File name(s) too long error

    Hi Jeff,  Welcome to the Box Community, I'd be happy to help! The issue you encounter may be related to the Windows file path character limit that is discussed here: Windows 255 character limit.I'd...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. Account recovery

    Hi Mohit,    Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...

    1. Community
    2. Support Forum
    3. GSSM BOX link doesn't work

    Hi Aldo,  Welcome to the Box Community! The link you shared doesn't appear to be a Box link, as such I recommend reaching out to your internal helpdesk or IT team about your access to this link so ...

    1. Community
    2. Support Forum
    3. Need access to box folders

    Hi Raghavendra,  Welcome to the Box Community! I recommend reaching out to your internal helpdesk or IT department about your access to multiple folders using your previous email so they can check ...

    1. Community
    2. Support Forum
    3. Transfer files from Zoho

    Hi Kara,  Welcome to the Box Community! I understand that you need to migrate huge folders and files data from Zoho WorkDrive to Box. We have the following articles that discusses on recommendation...

    1. Community
    2. Support Forum
    3. Sync to MS Folders

    Hi Sonja,  Welcome to the Box Community! Are you logged into the Box desktop application you are using, and is it running (you can check is the task manager or activity monitor if the app is runnin...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. User Creation Date

    Hi Doug,  Welcome to the Box Community! I understand that you need to pull a report of your all your managed users' account creation details, I'm happy to help. You may Run a User Activity Report t...

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    • France
    • Edited
    • 0 votes
    1. Community
    2. Support Forum
    3. My ID is rewoked, I have no access to my files/folders

    Hi Lea,  Welcome to the Box Community! I recommend reaching out to your internal helpdesk or IT department about your folders and files and on the matter of merging your 2 Box accounts so they can ...

  • Official comment
    1. Community
    2. Support Forum
    3. File names

    Hi there,  Welcome to the Box Community!   I appreciate your feedback and would highly recommend that you send this directly to our Product Team through Box Pulse for possible consideration and ...

    1. Community
    2. Support Forum
    3. Cannot upgrade

    Hi there,  Welcome to the Box Community! I'm sorry to hear you are unable to upgrade your Box.  This will require Box Billing team to work directly with you so, I've gone ahead and created a ticket...