France

1. Community
2. Support Forum
3. Is it possible to download a Box Note document?

Hi Stephanie,  Welcome to the Box Community!   Box Notes cannot be downloaded and opened using other applications. You will only be opened them from the Box WebApp or you can download the Box Notes...

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• France
• November 04, 2021 18:37
• 0 votes

1. Community
2. Support Forum
3. Box Drive Refuses to Install on macOS Monterey

Hi Ev,  Welcome to the Box Community! Could you follow the steps in the following article to install Box Drive on your Mac device? https://support.box.com/hc/en-us/articles/4407737091219-Using-Box...

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• France
• November 04, 2021 18:12
• 0 votes

1. Community
2. Support Forum
3. Can't set the expiration date and access level 'company' in Shared link during the trial period of Starter plan.

Hi Tatsuya, Welcome to the Box Community! Company links are based on "email domains", which you could be missing in your Box account. Your Box Admin would need to contact our support team and provi...

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• France
• November 03, 2021 20:46
• 0 votes

1. Community
2. Support Forum
3. file request

Hi Dabin,  You can find the type of account you have if you go to your Account Settings > Account tab> then scroll down to "Account details". Best,

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• France
• November 03, 2021 20:12
• 0 votes

1. Community
2. Support Forum
3. no free space

Hi Mikhail,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect ...

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• France
• November 03, 2021 20:09
• 0 votes

1. Community
2. Support Forum
3. data is not reflecting from previous ocean.ibm id

Hi Ketaki, Welcome to the Box Community! I recommend reaching out to your internal helpdesk or IT department about the migration of your Data from your previous account to your Kyndryl one so they ...

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• France
• November 03, 2021 20:06
• 0 votes

1. Community
2. Support Forum
3. Disastrous RAM drain

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and crea...

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• France
• November 03, 2021 20:02
• 0 votes

1. Community
2. Support Forum
3. I can’t add a new user

Hi Lucy,  Welcome to the Box Community!   This would be something our Billing team can help address with you and it seems you already have an open ticket for this issue with one of our billing asso...

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• France
• November 03, 2021 19:02
• Edited
• 0 votes

1. Community
2. Support Forum
3. go from Box Note back to files / folders

Hi Lisa,  Welcome to the Box Community! You can use the Backspace key to go back to Box "All Files" page or open a new tab and type Box.com and it should land you to All files page. Thanks for reac...

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• France
• November 02, 2021 23:00
• 0 votes

1. Community
2. Support Forum
3. Box Drive now on Mac locations

Hi Haleh,  Welcome to the Box Community and thanks for posting! This would be something our Box Support team would like to investigate with you and may require specific account information.    I'v...

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• France
• November 02, 2021 21:29
• 0 votes