France

1. Community
2. Support Forum
3. Can't play any audio files on iPad on one device

Hi Brock,  Has the user tried clearing her browser cache and see if that helps resolve the issue for her? If she continue having issue on this, please have the affected user submit a ticket to our ...

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• France
• July 23, 2021 18:01
• 0 votes

1. Community
2. Support Forum
3. How do I find all the folders that I own?

Hi Kimberly,  Welcome to the Box Community! To add on the steps that Hank suggested, after you enter your Box login email in the Owners field, click the Search files and folder field at the top and...

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• France
• July 23, 2021 18:38
• Edited
• 0 votes

1. Community
2. Support Forum
3. Error inviting user/unable to delete account

Hi Nathan,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have a...

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• France
• July 22, 2021 18:46
• 0 votes

1. Community
2. Support Forum
3. Can't play any audio files on iPad on one device

Hi Brock,  Welcome to the Box Community! Sorry to hear about the trouble playing audio files on one of your user's devices. Can you have the user try uninstall and then reinstall the Box for iOS ap...

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• France
• July 22, 2021 18:19
• 0 votes

1. Community
2. Support Forum
3. Link s not working.

Hi Jason,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

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• France
• July 21, 2021 22:44
• 0 votes

1. Community
2. Support Forum
3. Scenario Manager error

Hi Mariana,  Welcome to the Box Community! This error message seems to be coming from Excel Online rather than Box. The error indicates that an unsupported feature is being used, for this one, yes ...

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• France
• July 21, 2021 22:43
• 0 votes

1. Community
2. Support Forum
3. Scan to Box directly

Hi Chelsea,  Welcome to the Box Community and thanks for your post! You'll find a list of all our partners that facilitate scanning into Box in this page while logged in to your Box:  https://clou...

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• France
• July 21, 2021 22:29
• 0 votes

1. Community
2. Support Forum
3. Upload Size Limit?

Hi Julia,  Welcome to the Box Community! This will require our Box Support team to work directly with you. Can you please submit a support ticket here: https://support.box.com/hc/en-us/requests/new...

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• France
• July 21, 2021 22:25
• 0 votes

1. Community
2. Support Forum
3. Canceling subscription

Hi Corbin,  Welcome to the Box Community! I'm sorry to hear that you've decided to cancel your Box subscription. You may follow the steps in this article on how to cancel your Box account: Cancelin...

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• France
• July 21, 2021 22:22
• 0 votes

1. Community
2. Support Forum
3. How to change the email adress if i have not access to the email ?

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

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• France
• July 21, 2021 20:44
• 0 votes