France

1. Community
2. Support Forum
3. Does Box Support OpenSearch or SearchAction for users to have the ability to search their Box files using other software?

Hi Seviant,  Welcome to the Box Community and thanks for your post in the forum!   Have you checked out this our support article on "Search for Files, Folders, and Content"?   This may be relevant ...

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• France
• July 02, 2021 18:08
• 0 votes

1. Community
2. Support Forum
3. Box Support Contact Numbers

Hi Everyone, Welcome to the Box Community When you log in to your Box account and navigate to our support page, you need to select "Contact Support" from the top-navigation menu and you will see th...

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• France
• July 02, 2021 18:01
• 0 votes

1. Community
2. Support Forum
3. Update - Box Drive 2.22.445

Hi there,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and crea...

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• France
• July 02, 2021 17:53
• 0 votes

1. Community
2. Support Forum
3. Wrong account

Hi Desmond,  Welcome to the Box Community!   This would be something our Billing team can help you with  and may require specific account information.     It seems you already have an open ticket f...

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• France
• July 02, 2021 17:51
• 0 votes

1. Community
2. Support Forum
3. Refund

Hi Jan, Welcome to the Box Community!   This will require our Cancellations team to work directly with you so I went ahead and created a ticket for you for an associate to help address your request...

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• France
• July 01, 2021 20:05
• 0 votes

1. Community
2. Support Forum
3. Unable to get specific Box folder to sync to File Explorer

Hi Ashley,  Welcome to the Box Community! Some operating systems like Windows OS do not support item names containing some special characters. See the list of Windows file name restrictions.  If yo...

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• France
• July 01, 2021 18:40
• 0 votes

1. Community
2. Support Forum
3. 4 added seat users excluded from the managed user list but, want to use their original account.

Hi Ji Yeon,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and cre...

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• France
• July 01, 2021 18:27
• 0 votes

1. Community
2. Support Forum
3. Atualization Box 2.22.445

Hi Vinicius,  Welcome to the Box Community! May I know what version of Windows 7 are you using? It's possible that you may have an unsupported OS version on your Windows computer, have you tried to...

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• France
• July 01, 2021 18:26
• 0 votes

1. Community
2. Support Forum
3. Error when Running Box Drive in Session 0

Hi Howard,  Welcome to the Box Community! I checked with one of our specialists and it appears this is not a supported configuration. Session 0 is reserved for the services and Box Drive is not des...

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• France
• July 01, 2021 18:13
• 0 votes

1. Community
2. Support Forum
3. iPhone files won't open. Says Network Issue. iOS 14.6 Box 5.5.5

Hi Shannon,  Thanks for responding back! This might require some account specific information and assistance from our support team, so I've submitted a case to Box Support on your behalf.   Plea...

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• France
• June 30, 2021 22:05
• Edited
• 0 votes